This is one of those older HP Pavilion desktops...
I received someone's desktop to fix, I attempted to start it, it was on for maybe 5 seconds and shut down by itself. It wouldn't start again.
I took the hard drive out and plugged it into my laptop using a USB to SATA adapter cable, scanned it with Microsoft security essentials, found 2 threats, i had it remove the threats. I plugged the hard drive back into the HP Pavilion and it started up fine. I started to do a scan with the Microsoft security essentials installed on the HP, it scanned a little bit and shut down. I or it then started back up and the HP logo screen now has white lines on it...
IT then goes to a "Choose an OS" page and it automatically goes to the bios page where you choose "Start windows normally", "Safe Mode", etc.
It also gave me a choice of "Go back to last configuration settings" and i selected it. No help, it didn't solve anything. I don't know what was happening before i received it.. all i know is the owner thought it had a virus and couldn't get it to do anything..
Thanks for reading all this stuff
I received someone's desktop to fix, I attempted to start it, it was on for maybe 5 seconds and shut down by itself. It wouldn't start again.
I took the hard drive out and plugged it into my laptop using a USB to SATA adapter cable, scanned it with Microsoft security essentials, found 2 threats, i had it remove the threats. I plugged the hard drive back into the HP Pavilion and it started up fine. I started to do a scan with the Microsoft security essentials installed on the HP, it scanned a little bit and shut down. I or it then started back up and the HP logo screen now has white lines on it...
IT then goes to a "Choose an OS" page and it automatically goes to the bios page where you choose "Start windows normally", "Safe Mode", etc.
It also gave me a choice of "Go back to last configuration settings" and i selected it. No help, it didn't solve anything. I don't know what was happening before i received it.. all i know is the owner thought it had a virus and couldn't get it to do anything..
Thanks for reading all this stuff