HP Deskjet 1050A paper jam but no signs of problem!?

LHT1234

Honorable
Jan 8, 2014
1
0
10,510
I have a HP Deskjet 1050A which I bought from Ryman. It is brand new and began printing a few things fine, but now it's constantly saying there's a paper jam when there has never been any form of jam. I've opened the cartridges section and a few of the little wheels don't turn much - maybe that's a problem? I haven't found any 01/02/03 numbers I can call HP Support from my mobile. Any ideas to help would be greatly appreciated! Thanks! L.