HP Deskjet 940c - Problem if out of paper in mid print job

[Guest]

Archived from groups: comp.periphs.printers (More info?)

I have an HP Deskjet 940c (cxi) on my home PC with Windows XP. I love it,
BUT if it happens to run out of paper in the middle of a print job there is
a problem. It stops and the red light flashes. We put in more paper and hit
the red button. Then it starts printing garbage characters, a few on each
page. It does on and on through many pages of paper.

WHY? Does this happen? It does not happen with other HP printers I have at
work.

 

[Guest]

Archived from groups: comp.periphs.printers (More info?)

"Alan Jones" <alanjones10@cox.net> wrote in message
news:CupEc.1750$876.800@fed1read07...
> I have an HP Deskjet 940c (cxi) on my home PC with Windows XP. I love it,
> BUT if it happens to run out of paper in the middle of a print job there is
> a problem. It stops and the red light flashes. We put in more paper and hit
> the red button. Then it starts printing garbage characters, a few on each
> page. It does on and on through many pages of paper.
>
> WHY? Does this happen? It does not happen with other HP printers I have at
> work.

This sounds like a communications error. How is the computer connected? You
can cancel a print job by pressing the "X" button on the printer. To recover
from a paper out condition you should be able to refill the paper and then
press the formfeed button to resume printing.

Regards,
Bob Headrick, not speaking for my employer HP

 

[Guest]

Archived from groups: comp.periphs.printers (More info?)

Bob Headrick wrote:
> "Alan Jones" <alanjones10@cox.net> wrote in message
> news:CupEc.1750$876.800@fed1read07...
>> I have an HP Deskjet 940c (cxi) on my home PC with Windows XP. I
>> love it, BUT if it happens to run out of paper in the middle of a
>> print job there is a problem. It stops and the red light flashes. We
>> put in more paper and hit the red button. Then it starts printing
>> garbage characters, a few on each page. It does on and on through
>> many pages of paper.
>>
>> WHY? Does this happen? It does not happen with other HP printers I
>> have at work.
>
> This sounds like a communications error. How is the computer
> connected? You can cancel a print job by pressing the "X" button on
> the printer. To recover from a paper out condition you should be
> able to refill the paper and then press the formfeed button to resume
> printing.
>
> Regards,
> Bob Headrick, not speaking for my employer HP

Does it need bi-directional communications toggled?

Q

 

[Guest]

Archived from groups: comp.periphs.printers (More info?)

Aha! To answer the questions first, it was a USB cable connection to the
printer.
The buttons did not work as advertised on the printer in this one and only
case.
And Bob I am very happy with HP.

Someone suggested the printer driver might be corrupted. So I removed the
printer, uninstalled it, deleted all of the driver. I downloaded the driver
from hp and reinstalled it.
Now it works ! HURRAY! Thanks for your input on this issue.

Alan

"Quaoar" <quaoar@tenthplanet.net> wrote in message
news:1LudnSolL_CM_H_d4p2dnA@comcast.com...
> Bob Headrick wrote:
> > "Alan Jones" <alanjones10@cox.net> wrote in message
> > news:CupEc.1750$876.800@fed1read07...
> >> I have an HP Deskjet 940c (cxi) on my home PC with Windows XP. I
> >> love it, BUT if it happens to run out of paper in the middle of a
> >> print job there is a problem. It stops and the red light flashes. We
> >> put in more paper and hit the red button. Then it starts printing
> >> garbage characters, a few on each page. It does on and on through
> >> many pages of paper.
> >>
> >> WHY? Does this happen? It does not happen with other HP printers I
> >> have at work.
> >
> > This sounds like a communications error. How is the computer
> > connected? You can cancel a print job by pressing the "X" button on
> > the printer. To recover from a paper out condition you should be
> > able to refill the paper and then press the formfeed button to resume
> > printing.
> >
> > Regards,
> > Bob Headrick, not speaking for my employer HP
>
> Does it need bi-directional communications toggled?
>
> Q
>
>