HP deskjet 970 Paper Jam

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Archived from groups: comp.periphs.printers (More info?)

When I try to just do a test page manually on the printer the paper
starts in its path and jams just as it comes out the front. Seems to
jam around what I call the guide pins. Which after inspection I found
only one of these are NOT broken. Is that my problem and can these pins
or guides be purchased and replaced? Thanks in advance.. Stu
 
Archived from groups: comp.periphs.printers (More info?)

iskowitzsa wrote:
> When I try to just do a test page manually on the printer the paper
> starts in its path and jams just as it comes out the front. Seems to
> jam around what I call the guide pins. Which after inspection I found
> only one of these are NOT broken. Is that my problem and can these pins
> or guides be purchased and replaced? Thanks in advance.. Stu
Is the part the paper pusher bar shown as item 8 in this diagram?
http://www.printerworks.com/Catalogs/DJ9xx-Catalog/201_9xxPrintMechanism_2.html
 
Archived from groups: comp.periphs.printers (More info?)

tomcas wrote:

> iskowitzsa wrote:
>
>> When I try to just do a test page manually on the printer the paper
>> starts in its path and jams just as it comes out the front. Seems to
>> jam around what I call the guide pins. Which after inspection I found
>> only one of these are NOT broken. Is that my problem and can these
>> pins or guides be purchased and replaced? Thanks in advance.. Stu
>
> Is the part the paper pusher bar shown as item 8 in this diagram?
> http://www.printerworks.com/Catalogs/DJ9xx-Catalog/201_9xxPrintMechanism_2.html
>
Yes the part with the two broken pins does seem to be #8 (the best I can
tell). But the parts list doesn't show the 970 model for a replacement.
If this were the part how hard or easy is it to replace.
 
Archived from groups: comp.periphs.printers (More info?)

iskowitzsa wrote:

> tomcas wrote:
>
>> iskowitzsa wrote:
>>
>>> When I try to just do a test page manually on the printer the paper
>>> starts in its path and jams just as it comes out the front. Seems to
>>> jam around what I call the guide pins. Which after inspection I
>>> found only one of these are NOT broken. Is that my problem and can
>>> these pins or guides be purchased and replaced? Thanks in advance.. Stu
>>
>>
>> Is the part the paper pusher bar shown as item 8 in this diagram?
>> http://www.printerworks.com/Catalogs/DJ9xx-Catalog/201_9xxPrintMechanism_2.html
>>
>
> Yes the part with the two broken pins does seem to be #8 (the best I can
> tell). But the parts list doesn't show the 970 model for a replacement.
The 970 is not shown but it is the correct part
http://partsurfer.hp.com/cgi-bin/spi/quickpic?model=C6429B&picture=DJ970C/6429902C
> If this were the part how hard or easy is it to replace.
I had to replace one last year. As I recall it was not too hard to
replace. It ended up costing close to $30 with S&H.
 
Archived from groups: comp.periphs.printers (More info?)

tomcas wrote:
> iskowitzsa wrote:
>
>> tomcas wrote:
>>
>>> iskowitzsa wrote:
>>>
>>>> When I try to just do a test page manually on the printer the paper
>>>> starts in its path and jams just as it comes out the front. Seems
>>>> to jam around what I call the guide pins. Which after inspection I
>>>> found only one of these are NOT broken. Is that my problem and can
>>>> these pins or guides be purchased and replaced? Thanks in advance..
>>>> Stu
>>>
>>>
>>>
>>> Is the part the paper pusher bar shown as item 8 in this diagram?
>>> http://www.printerworks.com/Catalogs/DJ9xx-Catalog/201_9xxPrintMechanism_2.html
>>>
>>
>>
>> Yes the part with the two broken pins does seem to be #8 (the best I
>> can tell). But the parts list doesn't show the 970 model for a
>> replacement.
>
> The 970 is not shown but it is the correct part
> http://partsurfer.hp.com/cgi-bin/spi/quickpic?model=C6429B&picture=DJ970C/6429902C
>
>
>> If this were the part how hard or easy is it to replace.
>
> I had to replace one last year. As I recall it was not too hard to
> replace. It ended up costing close to $30 with S&H.
Appreciate the information. you have been very helpful.. Thanks Stu