Question HP envy error message

[blanj]

Hi,

Is there a way to disable these kind of error messages(not solve the problem, just prevent these errors from coming up regardless of the issue) on hp envy laptop? It pops out whenever laptop starts before windows is loaded. Thanks!

 

[Metal Messiah.]

This message indicates that the system fan is not spinning at the expected speed or a problem exists related to the heat removal system. This message occurs to help prevent costly damage to the computer.

To fix this error, use the following steps:

1. Press Enter to clear the message and allow the system to boot to the Windows Desktop.
2. Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.
3. After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
4. Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.
5. In some cases, updating the BIOS might help prevent this error from occurring.
6. Have the computer serviced to clean internal components and replace the system fan if necessary. Make sure to address the following items when servicing:
   • Thoroughly remove dust from all internal cooling components.
   • Make sure wires from the system and CPU fans are connected securely to the motherboard.
   • Confirm the system fan blades spin correctly, and the fan is not producing loud noises. If not working correctly, replace the system fan.
   • Remove old thermal compound from integrated circuits and heat sinks and replace with new thermal compound.

 

[blanj]

This message indicates that the system fan is not spinning at the expected speed or a problem exists related to the heat removal system. This message occurs to help prevent costly damage to the computer.

To fix this error, use the following steps:

1. Press Enter to clear the message and allow the system to boot to the Windows Desktop.
2. Shut down the computer, and then inspect and clean the exterior vents to remove dust buildup by blowing air through the vent openings. Dust can accumulate inside the vent openings and around internal cooling components, preventing the removal of heat.
3. After you remove the dust, turn on the computer. If the error message persists, continue with these steps.
4. Perform a hard reset. Performing a hard reset can reset recorded thermal values in memory and enable you to use the computer again, even if only for a short time to access and save any important files before service.
5. In some cases, updating the BIOS might help prevent this error from occurring.
6. Have the computer serviced to clean internal components and replace the system fan if necessary. Make sure to address the following items when servicing:
   • Thoroughly remove dust from all internal cooling components.
   • Make sure wires from the system and CPU fans are connected securely to the motherboard.
   • Confirm the system fan blades spin correctly, and the fan is not producing loud noises. If not working correctly, replace the system fan.
   • Remove old thermal compound from integrated circuits and heat sinks and replace with new thermal compound.

I noted that i am not looking to solve the problem. I want to disable these hw diagnostics.

 

[Metal Messiah.]

I noted that i am not looking to solve the problem. I want to disable these hw diagnostics.

I know that, but as per my knowledge you cannot bypass this error screen message. That's why I gave some solutions. It's a safety warning message.Though, I will dig deep into this, and get back to you soon. In the meantime, try contacting Official HP SUPPORT TEAM as well.