Question HP Envy x360 13-ay00001nd fan problem when not in tabled mode

tarzan201230

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Feb 6, 2018
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Hello everyone,

I'm worried about my laptop. I have, as already mentioned, the HP Envy x360 13-ay00001nd. Because my laptop is really silent (no fan sound) I was worried that the fans were broken so I sent them back to HP and they replaced both fans. Now I have the same problem, when it's not in tabled mode (keyboard flipped to back of the screen) the fan doesn't work. I tried a CPU stress test and the laptop went up to 90 °C, that's when I stopped the stress test, yet the fans didn't start blowing. But when I put it in tabled mode by folding the laptop, the fans start working. As well as in the BIOS.
Anyone know what the problem could be?

Thanks!
Regards,

Adrian
 

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