Question HP envy x360, how diag says no battery installed

burntbagle198

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Nov 27, 2017
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I have an HP envy x360 (15-cp0078nr) that initially presented with a bad CPU fan and displayed the error ... On startup. I replaced the fan and it works great but I still get that error on startup and now it essentially thinks it doesn't have a battery. the second you unplug it from the charger it just shuts off and the battery indicator on the windows taskbar has an x over it.

Anyone have any idea what's going on here?
 

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