Question HP External Blu-Ray writer problem

[GlamRockCowboy]

I have just bought an HP External Blu-Ray drive (model TS-23L). It seems to work fine with regular CD and DVD discs, but when I try to use a Ridata 25GB BD-R disc, my system says that the drive is empty--no disc installed! Is this because of the discs themselves, or is there some sort of hardware problem involved? Also, if it's the discs, can anyone recommend a brand of Blu-Ray disc that would work with this brand-new drive? Thanks in advance for any help or advice!

 

[dwd999]

Did you accidentally omit a letter from the model number. A blu-ray drive would have a B at the end; if not its just a DVD drive.

 

[GlamRockCowboy]

Did you accidentally omit a letter from the model number. A blu-ray drive would have a B at the end; if not its just a DVD drive.

The complete number is DVDWBD TS-LB23L.

 

[dwd999]

You could try some Pioneer disks since they are available in small quantities:

https://www.amazon.com/Pioneer-Archive-Conforms-Compatible-IPS-BD11W03P/dp/B0D6RVVSWC

or maybe Verbatim:

https://www.amazon.com/Verbatim-BD-R-Blu-ray-Recordable-Media/dp/B003EE08S8?th=1