HP laptop got stuck, help plz.

[elbakali9]

Hello,
i recently received a usb headphones after plugin them to the pc, i plugged them twice and each time the pc run for a moment then the blue screen show up .. happened like 4 times in roll after it the pc won't start, it stuck in Bios with one option only F2.
what can i do to make it fiction normal again

https://ibb.co/m2jKrT

 

[10tacle]

You should have a factory restore option in that F2 option where you can return it to the state it was in when you first got it. It is very unusual for simple headphones to cause your hard drive to become not recognized. Did you run F2 diagnostics on it?

 

[elbakali9]

You should have a factory restore option in that F2 option where you can return it to the state it was in when you first got it. It is very unusual for simple headphones to cause your hard drive to become not recognized. Did you run F2 diagnostics on it?

 

[elbakali9]

yes sir i did, F2 option allow to scan drives HDD and ram not factory restore.
I'll send a picture of the options after clicking F2 when i get home.
thank you.

 

[10tacle]

yes sir i did, F2 option allow to scan drives HDD and ram not factory restore.
I'll send a picture of the options after clicking F2 when i get home.
thank you.

Okay well I'm going to work soon and won't be back for about nine hours from now. Maybe someone else can jump in and offer assistance in my absence.

 

[elbakali9]

yes sir i did, F2 option allow to scan drives HDD and ram not factory restore.
I'll send a picture of the options after clicking F2 when i get home.
thank you.

Okay well I'm going to work soon and won't be back for about nine hours from now. Maybe someone else can jump in and offer assistance in my absence.

 

[elbakali9]

https://ibb.co/jhywo8