Question HP Laptop - - - "No Audio Device is Installed" ?

Dec 19, 2023
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Hi

I have been having an ongoing issue with my HP Pavilion 15-cs1063cl running Windows 11. Ever since upgrading I am unable to play audio through the speaker (it will work if I connect a headphones). I am getting an error message in bottom right panel no audio device is detected but in system manager both Intel Display Audio (10.26.0.1) and Realtek Audio (6.0.9506.1) are installed (and updated).

I have tried uninstalling and reinstalling both of them several times and restarting the computer but it has not helped. I've also tried running both the audio check through Windows as well as through HP Support Assistant but no luck. Any advice would be really appreciated!
 
Looking at the HP website for your PC, none of those audio drivers show up as the correct version. Granted, that laptop and it's drivers were designed for Windows 10 but it in theory should work ok.

The audio drivers can be found HERE.

If you go into Device Manager, is anything showing under Other Devices and what is showing for Audio Devices?