[SOLVED] HP Laser jet pro M479FDN Setup

[Jack10525]

I installed an HP M479FDN printer but cannot get the scanner to work. The printer did not come with installation software. I googled the model and downloaded this package since it seemed complete.

HP LaserJet Pro M479fdn Printer Basic Software Solution

48.5.4607

75.8 MB

Nov 15, 2021

Download

Still can scan. Any suggestions?

 

[rgd1101]

what do you mean can't scan? error? can't find the options?

here the manual
https://kaas.hpcloud.hp.com/pdf-public/pdf_375412_en-US-1.pdf

 

[ex_bubblehead]

If you want full functionality you need the full function drivers & software. It's available here: https://support.hp.com/us-en/driver...-mfp-m478-m479-series/19202514/model/19203827

Located right above the basic drivers. For you, the Easy Start Setup is indicated as well.

 

[Jack10525]

When I try to scan it tells me the scanning feature is not turned on. I'll checked the links sent. Thank you.

 

[ex_bubblehead]

When I try to scan it tells me the scanning feature is not turned on. I'll checked the links sent. Thank you.

Then you first start by resetting the printer to factory.