Hi to all at Toms hardware..
Phew.. this is gonna be long..
I have tried everything.. at wits end.
Ok.. Im running xp pro svs pack 3
i have 2 printers.. both HP laserjets.
One is old 6L model and has a paper feed problem.. hence I went out and bought the new HP P1102
This is NOT a wifi printer its ONLY USB cable. It has a NEW cable that I am using.
So.. For starters.. the Auto install program embedded in the printer does NOT install the printer.. NOR WILL the CD that came with it.
The error message says
"Item not found in Inf"
Meaning HP have not included a file I need??
No problem.. I went to install printer and pointed it to the drivers on the CD.. and it installed fine.
BUT it would not print.. I searched all over the net and tried all manner of things..I came across a site that explained POOLING.. this is where you assign more than one Port to the printer. That fixed it.. and it was off and running.
I went home and rested my fried brain for a day..
Two days later.. it stopped for no apparent reason..
So.. I tried installing it on my laptop.. again the Install prg didnt work, so I went through the same procedure.. and wallah... it works fine
So the Printer is definatly ok.. the cable is ok.
Now.. going back to my office machine.. i reconnected the old laser 6.. and plugged it into the same USB port 001
It works just fine. ( apart from mechanical fault causing paper jam)
So the USB port is ok.
the Spooler is running and set to automatic
This is weird.. I can print to the old 6L.. but not to the new P1102.
Yes i have un installed and re installed a few times.. even in safe mode..
When I print a document.. the print box shows the job.. but NO Status.. ie.. no error.. no "Printing" No Document failed to print message.. Zip..
Pahleeeeze... what can i do.
you are welcome to log on to my machine on the net if thats gonna help.
I have several screenshots if you want.
looking forward to solving this headache..
Gary
Phew.. this is gonna be long..
I have tried everything.. at wits end.
Ok.. Im running xp pro svs pack 3
i have 2 printers.. both HP laserjets.
One is old 6L model and has a paper feed problem.. hence I went out and bought the new HP P1102
This is NOT a wifi printer its ONLY USB cable. It has a NEW cable that I am using.
So.. For starters.. the Auto install program embedded in the printer does NOT install the printer.. NOR WILL the CD that came with it.
The error message says
"Item not found in Inf"
Meaning HP have not included a file I need??
No problem.. I went to install printer and pointed it to the drivers on the CD.. and it installed fine.
BUT it would not print.. I searched all over the net and tried all manner of things..I came across a site that explained POOLING.. this is where you assign more than one Port to the printer. That fixed it.. and it was off and running.
I went home and rested my fried brain for a day..
Two days later.. it stopped for no apparent reason..
So.. I tried installing it on my laptop.. again the Install prg didnt work, so I went through the same procedure.. and wallah... it works fine
So the Printer is definatly ok.. the cable is ok.
Now.. going back to my office machine.. i reconnected the old laser 6.. and plugged it into the same USB port 001
It works just fine. ( apart from mechanical fault causing paper jam)
So the USB port is ok.
the Spooler is running and set to automatic
This is weird.. I can print to the old 6L.. but not to the new P1102.
Yes i have un installed and re installed a few times.. even in safe mode..
When I print a document.. the print box shows the job.. but NO Status.. ie.. no error.. no "Printing" No Document failed to print message.. Zip..
Pahleeeeze... what can i do.
you are welcome to log on to my machine on the net if thats gonna help.
I have several screenshots if you want.
looking forward to solving this headache..
Gary
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