Question HP Notebook having battery problems

Anthony Mondz

Commendable
Apr 4, 2017
109
2
1,695
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When I try to charge it, it refuses to charge, Windows won't detect that it is charging or even plugged in, If I shut it down it will charge perfectly, I also get a 40 or 45 error when I do a battery check in HP Support Assist, If I try to run it without the battery it will not turn on at all, I have tried removing and putting the battery back in, unplugging and plugging the charger, changing the charger to different outlet, model number is 15-ay039wm
 

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