Hi,
I have the HP OfficeJet 4650 AIO printer. It is setup for wireless operation.
I have 2 laptops and one desktop connected to it to print wireless. The laptops are not an issue at all only the desktop.
If and only every time I reinstall a fresh Win10 setup and install the printer to the desktop, it works fine. For about a month or two, it will be detected as Offline and stay that way. No matter what I have tried I could not get this printer to go back to "ready to print" status. Uninstalling/reinstalling the driver does not help. The printer setup always sees it as "offline". Only when I reinstall Win10, then the printer, it works and prints fine. Then after a month or so, it goes back to "offline.
This time I uninstalled the drivers and removed the printer to start over fresh.
Now the driver installation tells me" the printer needs to be on in order to complete the setup". The printer is on and awake. It reads all the wifi info it is supposed to but the pc can't pick it up. So I tried connecting the printer with the usb printer cable. Drivers do not see the printer as connected.
I cannot for the life of me figure out how to get this printer working/setup without having to reinstall Win each time. Only for it to go back to "offline" status again. The laptops work and print fine via wireless and never go offline. It is just will the desktop I have this issue.
Is there anyone here who knows exactly what it causing this problem? It shouldn't be any of the hardware because everything in this desktop is relatively brand new and I had this issue even before I upgraded the hardware.
File and print sharing is turned on, print spooler resarted and network reset done. Just cannot figure this out. Please help. Thanks.
I have the HP OfficeJet 4650 AIO printer. It is setup for wireless operation.
I have 2 laptops and one desktop connected to it to print wireless. The laptops are not an issue at all only the desktop.
If and only every time I reinstall a fresh Win10 setup and install the printer to the desktop, it works fine. For about a month or two, it will be detected as Offline and stay that way. No matter what I have tried I could not get this printer to go back to "ready to print" status. Uninstalling/reinstalling the driver does not help. The printer setup always sees it as "offline". Only when I reinstall Win10, then the printer, it works and prints fine. Then after a month or so, it goes back to "offline.
This time I uninstalled the drivers and removed the printer to start over fresh.
Now the driver installation tells me" the printer needs to be on in order to complete the setup". The printer is on and awake. It reads all the wifi info it is supposed to but the pc can't pick it up. So I tried connecting the printer with the usb printer cable. Drivers do not see the printer as connected.
I cannot for the life of me figure out how to get this printer working/setup without having to reinstall Win each time. Only for it to go back to "offline" status again. The laptops work and print fine via wireless and never go offline. It is just will the desktop I have this issue.
Is there anyone here who knows exactly what it causing this problem? It shouldn't be any of the hardware because everything in this desktop is relatively brand new and I had this issue even before I upgraded the hardware.
File and print sharing is turned on, print spooler resarted and network reset done. Just cannot figure this out. Please help. Thanks.