HP OfficeJet Pro 8620 will not accept refilled cartridges

[perfumetrader]

I love this printer but I'm getting ready to dump it and go with another brand, maybe an Epson. I've always refilled my own cartridges (for 8 months) and have had no problems until recently when the printer displayed that all of my cartridges were damaged. I purchased re-manufactured cartridges from Office depot; same issue. I then purchased new hp cartridges and it worked like a charm. Is HP manipulating consumers into only using new HP cartridges? If so, is this legal?

 

[USAFRet]

3 words:
color laser printer

 

[perfumetrader]

3 words:
color laser printer

Thanks. That's an option I'm also considering.

 

[jasmine_19]

I love this printer but I'm getting ready to dump it and go with another brand, maybe an Epson. I've always refilled my own cartridges (for 8 months) and have had no problems until recently when the printer displayed that all of my cartridges were damaged. I purchased re-manufactured cartridges from Office depot; same issue. I then purchased new hp cartridges and it worked like a charm. Is HP manipulating consumers into only using new HP cartridges? If so, is this legal?

Hello..
I read on HP support site that you should always use genuine HP cartridges. Because it is well suited for all HP printers. If all use another cartridge instead of HP then it might not working due to incompatibility. So I suggest you to use HP cartridge. If still the printer not accept it then last option is troubleshooting which is explained in Hp Officejet Pro 8620 Manual. Start to troubleshoot with multiple steps such as clean the printer , try out a power off wait for max 2 min, try updating firmware of your printer and than you can also re-install and start over everything from start etc.

 

[The Paladin]

here is an insider, Your inkjet cartridges are probably no longer "valid", that strip of metal actually contains RFID codes (batch number etc.) get a fresh one and try again.
Printer manufacturers have been updating the software and hardware in the last few years may it be laser, inkjet hermal or plastic thermals. To prevent usage of "Cloned and other NON Manufacturer" cartridge's and or ribbons (this includes names like Canon, HP, Brother, Datacard, HID, Fargo to name few I work with).
The reason is not to secure their own products, but to deal with the thousands of replacement parts and machines that have been damaged (inkjets nozzle and pumps, premature drum wear in lasers, and damages to thermal heads may it be because of copied rfid's or tweaked on contact cartridges (inkjet and lasers).
The facts are, lesser quality products (refills, eBay etc) seem like a good idea, but in the end your playing roulette russe with the chemicals used by the "cheaper dealer", its cheaper because someone cut a corner in production, trust me, I have seen the face of client seemingly be outraged when they are told and show on their warranty papers, that any usage of non sanctioned manufacturer supplies automatically voids their warranty. Manufacturers have taken the stand in some upper product lines to say., sorry.. no.

so use cheaper stuff, if it fails, we so sorry.