Hp Pavilion 23xi Underscanning Resolution

[ohsnaps1104]

I recently purchased the Pavilion 23xi and I love the picture clarity and quality, but some games such as Crysis Warhead had some image lag issues. I thought there had to be a way to fix this. I went to the HP website and searched for the 23xi and found the Pavilion 23xi driver. After the installation the monitor now underscans the visible image by about an Inch on the top, left, and right sides of the screen. This creates a black border that now spans the full length of each side. I thouhght maybe it was the Catalyst Control Center, but no scaling options are allowed (other than GPU scaling enable/disable). I then thought maybe my VGA cable was the cause, I tried an HDMI cable with no change. I then thought maybe it was the software, hooked up my laptop still no change. My last thought was that maybe a scaling option had gotten ticked on the monitor, I can see a custom scaling option for the monitor but it is not selectable in any form. Also I am running Windows 7 x64 with a Radeon HD 6970. Is there someobody who can help me correct this, please? I use this as my studio machine as well, I don't really want to have to buy a new monitor at this point.

 

[Suztera]

Open AMD Catalyst Control Center. Look for Scaling option and drag the slider to 0%.
Try a reinstallation of drivers.
What version is your AMD catalyst?

 

[ohsnaps1104]

Not trying to sound rude, but as I have stated, no such scaling options appear available to me. With an HDMI cable the option of scaling is grayed out and not selectable. If I use a VGA cable no such options appear. I just updated to 14.4. I also tried to hook up my Blu Ray player as it is a 1080p screen and I've used it before. well, no luck there either.

 

[ohsnaps1104]

Unfrotunatley, it is not just in the game, you see? It underscans with the Windows desktop. It even does it with my laptop running a Core I3 with Intel graphics. Simply setting it to an image reset doesn't do anything to fix the issue. I was able to run the CRU (Custom Resolution Utility) for forcing custom resolutions. I forced my desktop to a 4:3 resolution of 1024x768 @75Hz to see what would happen. Image scaled perfectly as a square 4:3 resolution that scaled to fit the screen with black borders along each side. As soon as I set it back to 1920x1080@60Hz the screen underscanned the resolution.

 

[Suztera]

Try lowering the resolution temporarily to something like 1024x768, change the setting, then change back to native res.

 

[ohsnaps1104]

The image doesn't scale properly at lower res or back to native res, unless I force it with the CRU, then lower 4:3 res such as 1024X768 scale to fit to the top and bottom of the screen properly.

 

[ohsnaps1104]

http://h30434.www3.hp.com/t5/image/serverpage/image-id/93196iB9FF2FE9F40CF6D8/image-size/original?v=mpbl-1&px=-1

I posted a picture there of the issue so people could get an idea of what's happening.

 

[Suztera]

That not underscanning. That is the physical border. Your resolution is at 1080p and is not under scanned at all. Its designed to have that.
Here a video review of it and notice it has a border.
https://www.youtube.com/watch?v=lPqiM2E0ATw

 

[ohsnaps1104]

You're right I probably just didn't notice it before. XD ...