Hp Pavilion scratchy noise

Jul 22, 2018
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This is the second brand new hp pavilion 15-ck019tx I have that’s making this irritating noise (YouTube vid...https://m.youtube.com/watch?feature=youtu.be&v=6VWXax1Q50M).
Surely it can’t be normal right?

[video="https://m.youtube.com/watch?feature=youtu.be&v=6VWXax1Q50M"][/video]
 
Solution
it hard drive heads hitting the drive. it happens on laptop drives a lot i would return your unit to the store see if new unit is fine or it the drives the vendor has used.