HP power cord affects install????

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Archived from groups: comp.periphs.printers (More info?)

Customer has an HP 1300 Laserjet and intends to use USB.

Many attempts to make it work failed - apparently affecting the setup of the
DOT port.

Finally noticed that HP recommends plugging the printer's AC power into the
wall and not into a power strip *and* to use the power cord supplied with
the printer. Doing the former (and maybe the latter, I don't know) solved
the problem!

Hypothesis:

The printer has a very susceptible power supply that can't stand any
filtering between the printer and the source of AC power.

Any others? Comments?

Thanks,

Fred
 
Archived from groups: comp.periphs.printers (More info?)

Fred Marshall wrote:

> Customer has an HP 1300 Laserjet and intends to use USB.
>
> Many attempts to make it work failed - apparently affecting the setup
> of the DOT port.
>
> Finally noticed that HP recommends plugging the printer's AC power
> into the wall and not into a power strip and to use the power cord
> supplied with the printer. Doing the former (and maybe the latter, I
> don't know) solved the problem!
>
> Hypothesis:
>
> The printer has a very susceptible power supply that can't stand any
> filtering between the printer and the source of AC power.
>
> Any others? Comments?
>
> Thanks,
>
> Fred

anything special about the power cord? Shape of plug and/or connecter?
or special twisted cable or shielding?
Who knows?
 
Archived from groups: comp.periphs.printers (More info?)

All of the HP printers I have ever had and or managed used powerstrips.

Fred Marshall wrote:

>Customer has an HP 1300 Laserjet and intends to use USB.
>
>Many attempts to make it work failed - apparently affecting the setup of the
>DOT port.
>
>Finally noticed that HP recommends plugging the printer's AC power into the
>wall and not into a power strip *and* to use the power cord supplied with
>the printer. Doing the former (and maybe the latter, I don't know) solved
>the problem!
>
>Hypothesis:
>
>The printer has a very susceptible power supply that can't stand any
>filtering between the printer and the source of AC power.
>
>Any others? Comments?
>
>Thanks,
>
>Fred
>
>
>
>
>
>
 
Archived from groups: comp.periphs.printers (More info?)

Fred Marshall <fmarshallx@remove_the_x.acm.org> wrote:
> Customer has an HP 1300 Laserjet and intends to use USB.
>
> Many attempts to make it work failed - apparently affecting the setup of the
> DOT port.
>
> Finally noticed that HP recommends plugging the printer's AC power into the
> wall and not into a power strip *and* to use the power cord supplied with
> the printer. Doing the former (and maybe the latter, I don't know) solved
> the problem!
>
> Hypothesis:
>
> The printer has a very susceptible power supply that can't stand any
> filtering between the printer and the source of AC power.

If it was that sensitive, it wouldn't work at a lot of places where the
AC power varies.

No power switch on the printer, right? My guess is something with
startup time and USB. To check that, turn off the computer at its power
switch. Plug the printer into the power strip and turn it on. Then
turn on the computer and see if it works.

--
Warren Block * Rapid City, South Dakota * USA
 
Archived from groups: comp.periphs.printers (More info?)

I would suspect a bad ground on the printers power cord, computers power
cord, power bar or wall outlet.

Q: Is the printer power cord a 2 prong or 3 prong
Q: Are the printer and computer plugged in the same power bar

"Fred Marshall" <fmarshallx@remove_the_x.acm.org> a écrit dans le message de
news: 56idnbUggp7nGTXfRVn-pQ@centurytel.net...
> Customer has an HP 1300 Laserjet and intends to use USB.
>
> Many attempts to make it work failed - apparently affecting the setup of
> the
> DOT port.
>
> Finally noticed that HP recommends plugging the printer's AC power into
> the
> wall and not into a power strip *and* to use the power cord supplied with
> the printer. Doing the former (and maybe the latter, I don't know) solved
> the problem!
>
> Hypothesis:
>
> The printer has a very susceptible power supply that can't stand any
> filtering between the printer and the source of AC power.
>
> Any others? Comments?
>
> Thanks,
>
> Fred
>
>
>
>
 
Archived from groups: comp.periphs.printers (More info?)

"Fred Marshall" <fmarshallx@remove_the_x.acm.org> a écrit dans le message
de
> news: 56idnbUggp7nGTXfRVn-pQ@centurytel.net...
>> Customer has an HP 1300 Laserjet and intends to use USB.
>>
>> Many attempts to make it work failed - apparently affecting the setup of
>> the
>> DOT port.
>>
>> Finally noticed that HP recommends plugging the printer's AC power into
>> the
>> wall and not into a power strip *and* to use the power cord supplied with
>> the printer. Doing the former (and maybe the latter, I don't know)
>> solved
>> the problem!
>>
>> Hypothesis:
>>
>> The printer has a very susceptible power supply that can't stand any
>> filtering between the printer and the source of AC power.
>>
>> Any others? Comments?
>>

Often customers will plug MANY devices into a power/surge protector
overloading the regulated draw on the power strip (this is especially
possible on the cheaper, low end power strips. The control board in most
printers (and various other electronics) are susceptible to low voltage
being supplied at the source. This is more noticeable in printers as there
ROM's sometimes get punch drunk and flakey under these conditions cause
unreliable operation.

While I do not recommend permanent direct connection to the wall outlet
(negates all your other equipment being plugged to a surge protector) it is
a good test to see if this is the cause. If it is, reducing the load on the
strip or changing the order of items plugged into it can be a solution.

I am guessing that the original HP cord had a RF Choke (small barrel looking
thing) at one end to filter RFI/EMI .
 
Archived from groups: comp.periphs.printers (More info?)

Fred Marshall wrote:
> Customer has an HP 1300 Laserjet and intends to use USB.
>
> Many attempts to make it work failed - apparently affecting the setup of the
> DOT port.
>
> Finally noticed that HP recommends plugging the printer's AC power into the
> wall and not into a power strip *and* to use the power cord supplied with
> the printer. Doing the former (and maybe the latter, I don't know) solved
> the problem!
>
> Hypothesis:
>
> The printer has a very susceptible power supply that can't stand any
> filtering between the printer and the source of AC power.
>
> Any others? Comments?
>
> Thanks,
>
> Fred
>
>
>
>
Ok, here's a comment. Your hypothesis is faulty.
Try it without the original power cord (not
the HP supplied one) in the wall. Why is the
hypothesis faulty? Because, thousands, maybe,
millions of HP laserjets work fine on power
strips. Filtering is unlikely to have anythig to
do with yours not working.

My 4L has always worked just fine on a simple
strip or high quality strip with filtering. All
of the HP laserjets along with all of the
computers in my work place were on high quality
strips and none of them had any such problem. Of
course my printer and all of the printers at the
office used the power cord supplied with the
printer, Why would one not use that cord?

One possibiliby is that your power strip just
doesn't have the power capability (too small cord
or something else) or just plain faulty. Since
you haven't identified whether it is the power
strip or the power cord, it is possible that the
power cord you used is defective in some way.
 
Archived from groups: comp.periphs.printers (More info?)

"Fred Marshall" <fmarshallx@remove_the_x.acm.org> wrote in message
news:eoz4s1RbFHA.724@TK2MSFTNGP12.phx.gbl...
> The printer has a very susceptible power supply that can't stand any
> filtering between the printer and the source of AC power.

Well it might be that but I suspect it's not quite that exactly....

It's possible that a loop exists and that noise on the mains or another
source is coupling into this loop and preventing or corrupting the data on
the USB cable. I've seen two pieces of equipment that work fine on their own
but which fail/crash when they are connected together. A typical loop might
be...

power lead of computer
case/0V of computer
cable/cable screen
case.0V of printer
power lead of printer

The loop may not be exactly like that - it can involve capacitive coupling
between signals that aren't connected together directly. It can be very
difficult to fix this type of problem as both manufacturers can claim their
kit is ok. Sometimes they are forced into this position by the standard for
the interface cable between them.

Solution: What's usually important is the AREA of the loop so one possible
solution is to try and reduce that - perhaps by moving equipment closer
together, shortening data cables and removing extension leads or otherwise
changing the physical layout to reduce the area. I've had to resort to
twisting the mains leads together and plugging them into adjacent wall
sockets or adjacent sockets on a filtered mains block.

This can sometimes be a bitch to fix. Sometimes doing the opposite of what
the theory tells you works for no obvious reason! You can hire monitoring
equipment that monitors and records mains transients so if the problem comes
and goes you can try and correlate the two.

Some makes and models of equipment are probably more susceptible than others
but I've no idea if this is true of the kit you mention.

Is this in a factory? Got any manufacturing equipment nearby? Radio
transmitters? Air conditioning units?

Colin
 
Archived from groups: comp.periphs.printers (More info?)

OK- thanks for all the replies.
Please do note that the cord and the placement of it was a direct suggestion
from HP.
And, doing what they suggested worked.
I was simply wondering "why?". I wasn't planning to do any experiments to
satisfy my curiosity. I rather hoped that someone would actually know the
answer.

I think the combination of laserjet power and power strip rating is an
interesting hypothesis. While the issue seemed to be having the USB port
properly recognized, the failure occurred when one tried to print.

I believe that these AC power cords have a special 2-conductor connector
going to the printer that looks a bit like a figure 8 in cross-section at
the printer end. What the current rating (voltage drop) of this that or any
other cable would be seems an unlikely place to look. But, I guess if they
sold similar power cables for deskjet printers that only need low power and
use the same connector and use smaller conductors then one of these cables
might present a problem. Yet, I rather doubt this.

Fred



"CWatters" <colin.watters@pandoraBOX.be> wrote in message
news:09cqe.115584$JM5.6720604@phobos.telenet-ops.be...
>
> "Fred Marshall" <fmarshallx@remove_the_x.acm.org> wrote in message
> news:eoz4s1RbFHA.724@TK2MSFTNGP12.phx.gbl...
>> The printer has a very susceptible power supply that can't stand any
>> filtering between the printer and the source of AC power.
>
> Well it might be that but I suspect it's not quite that exactly....
>
> It's possible that a loop exists and that noise on the mains or another
> source is coupling into this loop and preventing or corrupting the data on
> the USB cable. I've seen two pieces of equipment that work fine on their
> own
> but which fail/crash when they are connected together. A typical loop
> might
> be...
>
> power lead of computer
> case/0V of computer
> cable/cable screen
> case.0V of printer
> power lead of printer
>
> The loop may not be exactly like that - it can involve capacitive coupling
> between signals that aren't connected together directly. It can be very
> difficult to fix this type of problem as both manufacturers can claim
> their
> kit is ok. Sometimes they are forced into this position by the standard
> for
> the interface cable between them.
>
> Solution: What's usually important is the AREA of the loop so one possible
> solution is to try and reduce that - perhaps by moving equipment closer
> together, shortening data cables and removing extension leads or otherwise
> changing the physical layout to reduce the area. I've had to resort to
> twisting the mains leads together and plugging them into adjacent wall
> sockets or adjacent sockets on a filtered mains block.
>
> This can sometimes be a bitch to fix. Sometimes doing the opposite of what
> the theory tells you works for no obvious reason! You can hire monitoring
> equipment that monitors and records mains transients so if the problem
> comes
> and goes you can try and correlate the two.
>
> Some makes and models of equipment are probably more susceptible than
> others
> but I've no idea if this is true of the kit you mention.
>
> Is this in a factory? Got any manufacturing equipment nearby? Radio
> transmitters? Air conditioning units?
>
> Colin
>
>
>
>
>
 
Archived from groups: comp.periphs.printers (More info?)

The actual words from HP:

NOTE: Insufficient power can prevent the DOT4 port from setting up
correctly. Verify that the printer is plugged directly into a wall outlet
and not a power strip. The original power cord that came in the box with the
printer should also be used to ensure adequate power to the printer.

So it refers to "inusufficient power"....
Another page at HP says to plug the Laserjet 1100 series power cord into the
wall "or a surge protector".

Fred

"Fred Marshall" <fmarshallx@remove_the_x.acm.org> wrote in message
news:NsadnT_8EKrlXjTfRVn-1w@centurytel.net...
> OK- thanks for all the replies.
> Please do note that the cord and the placement of it was a direct
> suggestion from HP.
> And, doing what they suggested worked.
> I was simply wondering "why?". I wasn't planning to do any experiments to
> satisfy my curiosity. I rather hoped that someone would actually know the
> answer.
>
> I think the combination of laserjet power and power strip rating is an
> interesting hypothesis. While the issue seemed to be having the USB port
> properly recognized, the failure occurred when one tried to print.
>
> I believe that these AC power cords have a special 2-conductor connector
> going to the printer that looks a bit like a figure 8 in cross-section at
> the printer end. What the current rating (voltage drop) of this that or
> any other cable would be seems an unlikely place to look. But, I guess if
> they sold similar power cables for deskjet printers that only need low
> power and use the same connector and use smaller conductors then one of
> these cables might present a problem. Yet, I rather doubt this.
>
> Fred
>
>
>
> "CWatters" <colin.watters@pandoraBOX.be> wrote in message
> news:09cqe.115584$JM5.6720604@phobos.telenet-ops.be...
>>
>> "Fred Marshall" <fmarshallx@remove_the_x.acm.org> wrote in message
>> news:eoz4s1RbFHA.724@TK2MSFTNGP12.phx.gbl...
>>> The printer has a very susceptible power supply that can't stand any
>>> filtering between the printer and the source of AC power.
>>
>> Well it might be that but I suspect it's not quite that exactly....
>>
>> It's possible that a loop exists and that noise on the mains or another
>> source is coupling into this loop and preventing or corrupting the data
>> on
>> the USB cable. I've seen two pieces of equipment that work fine on their
>> own
>> but which fail/crash when they are connected together. A typical loop
>> might
>> be...
>>
>> power lead of computer
>> case/0V of computer
>> cable/cable screen
>> case.0V of printer
>> power lead of printer
>>
>> The loop may not be exactly like that - it can involve capacitive
>> coupling
>> between signals that aren't connected together directly. It can be very
>> difficult to fix this type of problem as both manufacturers can claim
>> their
>> kit is ok. Sometimes they are forced into this position by the standard
>> for
>> the interface cable between them.
>>
>> Solution: What's usually important is the AREA of the loop so one
>> possible
>> solution is to try and reduce that - perhaps by moving equipment closer
>> together, shortening data cables and removing extension leads or
>> otherwise
>> changing the physical layout to reduce the area. I've had to resort to
>> twisting the mains leads together and plugging them into adjacent wall
>> sockets or adjacent sockets on a filtered mains block.
>>
>> This can sometimes be a bitch to fix. Sometimes doing the opposite of
>> what
>> the theory tells you works for no obvious reason! You can hire
>> monitoring
>> equipment that monitors and records mains transients so if the problem
>> comes
>> and goes you can try and correlate the two.
>>
>> Some makes and models of equipment are probably more susceptible than
>> others
>> but I've no idea if this is true of the kit you mention.
>>
>> Is this in a factory? Got any manufacturing equipment nearby? Radio
>> transmitters? Air conditioning units?
>>
>> Colin
>>
>>
>>
>>
>>
>
>
 
Archived from groups: comp.periphs.printers (More info?)

"Fred Marshall" <fmarshallx@remove_the_x.acm.org> wrote in message
news:bI6dnRuoPcUJWDTfRVn-hg@centurytel.net...
> The actual words from HP:
>
> NOTE: Insufficient power can prevent the DOT4 port from setting up
> correctly. Verify that the printer is plugged directly into a wall outlet
> and not a power strip. The original power cord that came in the box with
the
> printer should also be used to ensure adequate power to the printer.

Perhaps HP should consider using a better style of cable/connector nect
time.