HP Printer network printing problem

[cyberdigr]

Model: HP LaserJet P3005dn I'm using Mac OSX (Snow Leopard)

The machine will print out configuration when using the menu display buttons but documents sent to it will not. LAN is enabled. I open Bonjour and the printer is visible however when I double click it (select for more info) the link does not respond. The network port in back has a solid green light and a flashing orange/yellow light. I'm assuming that indicates a network problem.

In older models, I could switch the network card and/or switch the network card port and that often corrected the problem. However, this new model has the network card built directly as part of the format board. Any troubleshooting advice?

 

[hang-the-9]

Did you try different network cables and ports on the switch? Printing directly to the printer with USB? Try a different computer?

 

[iam2thecrowe]

1st thing to do - get a crossover cable and connect the printer directly to the computer to rule out any cabling/switch/router issues. I would also try a different computer, preferably a windows PC. If that fails then yes there could be a problem with the printer requiring replacement of the formatter board.

 

[cyberdigr]

Thank you so much for all the help. I did all three suggestions above. As it turns out, I had the formatter board replaced and now the darn thing is happy.

 

[cyberdigr]

Best answer selected by cyberdigr.