[SOLVED] HP Printer send to shared folder issue

[zillah]

Dear Experts

I have got HP LaserJet M5035 MFP Series printer that initially was able to scan documents to shared folder on 2xDesktops (PC1 and PC2) windows 8

I upgraded PC1 (but not yet PC2) only from windows 8 to windows 10 pro and I tried to copy the same setting as it was on windows 8

Created folder on windows 10 and shared it and edited permission tab and security tab as well

I can access that shared folder on PC1 from PC2 no issue.

On the web interface of the printer when I click on : "Test Folder Access" I get below error message

https://imgur.com/a/YXZbO7s

View: https://imgur.com/a/YXZbO7s

Unable to reach ’\\VISIONDESKTOP\Kylie_Scans’. Please check the location and make corrections as needed

 

[ex_bubblehead]

Did you try enabling SMB 1.0 support in Windows 10? It's disabled by default.

In addition, you may want to check that SMB 2.0 is enabled as well:
https://www.windowscentral.com/how-access-files-network-devices-using-smbv1-windows-10

 

[zillah]

Thx ex_bubblehead,,,,I tried both suggestion for SMB1.0 and SMB2.0 still same issue

 

[zillah]

Thanks ex_bubblehead
finally it worked I don't know how !!!
but definitely SMB1.0 should be enabled otherwise won't work as i did test that