Question HP Screen Sleeping

rfreemanva

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Aug 31, 2014
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Hey guys, hoping someone can help with this.

I just started a new job and my new employer is having some issues with his laptop deciding to get the screen to go to sleep constantly. I adjusted the power settings so far that it isn't supposed to ever go to sleep but like clockwork whenever he steps away for more than a minute it turns the display off. This obviously isn't crippling, just frustrating.

The laptop is a HP Envy x360 running on Windows 10.
 

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