HP site does not see my WIndows 10

Mar 8, 2018
5
0
10
0
Need to update drivers and bios but HP site does not recognize my upgrade to Windows 10, which I have had since Windows 10 started promoting it's use. Not sure what is going on? Would like to update my system which is a HP3500 desktop.
Came originally with 8.1 if that matters? Thanks in advance for any and all help.
maria827
 

USAFRet

Titan
Moderator


What system is it?
HP may not have made any Win 10 drivers for it.

Why the desire for a BIOS update?
 

USAFRet

Titan
Moderator


It appears there are no Win 10 drivers, or anything, for it.
https://support.hp.com/us-en/drivers/selfservice/hp-pro-3500-microtower-pc/5270849


https://support.hp.com/us-en/product/hp-pro-3500-microtower-pc/5270849/document/c03785459/
"HP Products - My Operating System Is Not Listed
If you do not see the version of your operating system (OS) listed, HP does not have any downloadable software or drivers for your product.
Many issues can be resolved by ensuring that you have both the latest OS version supported for your HP product and the latest HP driver updates. HP recommends that you install all updates from your OS vendor. "
 
Mar 8, 2018
5
0
10
0


 
Mar 8, 2018
5
0
10
0
the BIOS, HP said to update everything in system in device manager that needed updating, and then comeback, that was one thing I could not update, and was told I need to do that at HP.com
 

USAFRet

Titan
Moderator


Well, there are no Win 10 drivers for it.
But the BIOS is NOT relevant to a specific OS.

What led you to talk to HP that led them to recommend all that updating?
 
Mar 8, 2018
5
0
10
0


 

Similar threads