HP Stream will not do anything

[keshiayevette122]

Hello, my HP stream laptop will not do anything. The screensaver is on the screen. I can login. The HP logo will come up, then nothing. And it keeps saying error and can not reset. I have no recovery cd/DVD, but I do have 2 Hp laptops with black screens. Help!!

 

[Slow Pri]

Did you drop it? What were you doing before that happened? We need some more information in order to determine a possible solution.

 

[keshiayevette122]

Did you drop it? What were you doing before that happened? We need some more information in order to determine a possible solution.

 

[keshiayevette122]

I was uninstalling many apps because there was no memory to upgrade to Windows 10. After programs were uninstalled , I reset the PC and then I was given error message, "could not reset PC"

 

[keshiayevette122]

Did you drop it? What were you doing before that happened? We need some more information in order to determine a possible solution.

 

[keshiayevette122]

I was uninstalling many apps because there was no memory to upgrade to Windows 10. After programs were uninstalled , I reset the PC and then I was given error message, "could not reset PC"