HP xh555 Laptop CDrw trouble

G

Guest

Guest
Archived from groups: comp.sys.hp.hardware (More info?)

I am having trouble with my Cd-rw. Lately it has started not to recognize
any cd I put into it. It will play movies (dvd) but refuses to see any other
type of media.
I am afraid to try to reformat in case it does recognise that disk also. Any
suggestions as to what is causing this and how to repair it?


Thanks


Cindy



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All outgoing mail scanned for viruses.
 
Archived from groups: comp.sys.hp.hardware (More info?)

I should have stated that I am running Winxp home.

Sorry..:)

Cindy

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All outgoing mail scanned for viruses.
"Cindy" <closito@bellsouth.net> wrote in message
news:kD9fd.26307$qH3.11479@bignews6.bellsouth.net...
> I am having trouble with my Cd-rw. Lately it has started not to recognize
> any cd I put into it. It will play movies (dvd) but refuses to see any
other
> type of media.
> I am afraid to try to reformat in case it does recognise that disk also.
Any
> suggestions as to what is causing this and how to repair it?
>
>
> Thanks
>
>
> Cindy
>
>
>
> --
> All outgoing mail scanned for viruses.
>
>
 
Archived from groups: comp.sys.hp.hardware (More info?)

More about this confounded problem. It will not read the system recovery
disk. The light on the disk drive will run for a few seconds then nothing. I
had tried to use explore to find the contents of the disk, nothing.
Going into the command prompt, I attrmpted to read the directory of the
disk. and got the message "disk is not ready"
I really need some advice here.


Cindy
 
Archived from groups: comp.sys.hp.hardware (More info?)

"Cindy" <closito@bellsouth.net> wrote in message
news:tJbfd.27213$qH3.18932@bignews6.bellsouth.net...
> More about this confounded problem. It will not read the system recovery
> disk. The light on the disk drive will run for a few seconds then nothing.
> I
> had tried to use explore to find the contents of the disk, nothing.
> Going into the command prompt, I attrmpted to read the directory of the
> disk. and got the message "disk is not ready"
> I really need some advice here.
>
>
> Cindy
>
>


Best possible guess is that the CDR-RW is shot. However what is throwing me
off is the fact it plays DVD's..? This is strange.

Since it cannot read data disks I will say that a Registry entry is fouled
up. Did you try the http://www.microsoft.com knowledgebase? If you place
that error of the device not functioning into the search box it may come
back with a solution.

Did you try calling HP "No Service" support to see if they could figure it
out from their online database?

Also try here: http://forums.windrivers.com/archive/index.php/f-13-p-4

Elector
 
Archived from groups: comp.sys.hp.hardware (More info?)

Cindy wrote:

> More about this confounded problem. It will not read the system recovery
> disk. The light on the disk drive will run for a few seconds then nothing. I
> had tried to use explore to find the contents of the disk, nothing.
> Going into the command prompt, I attrmpted to read the directory of the
> disk. and got the message "disk is not ready"
> I really need some advice here.

I'm not really sure about your drive, but most combo drives I know have
different heads (components in the head) for CD reading/writing and DVD
reading.

I know about DVD players that suddenly aren't able to read DVDs anymore,
but can read CDs. This means the DVD-reading-unit in the head is broken.

Maybe in your drive, the CD-reading-unit is broken.

If you still have warranty, go to your dealer and have the drive replaced.

--
Alex.