Archived from groups: microsoft.public.windowsxp.newusers (
More info?)
Hi Robert,
As they are still connected, you wouldn't want to disable any loading
support files. Reinstalling the supplied software and drivers for each
should resolve the issue.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Robert L" <RobertL@discussions.microsoft.com> wrote in message
news:184C7701-46A9-4382-8DBA-BA5752D5238E@microsoft.com...
>I have 2 HP printers connected by USB. 1115 photosmart and a in one2355
>all
> in one.
> Running windows xp. where do I check for left over support? In
> misconfig
> I can't tell what's the correct information to delete. Thanks Rick
> "Rick "Nutcase" Rogers" wrote:
>
>> Hi,
>>
>> It's an HP printer driver file. Do you still have the printer connected?
>> Reinstalling the supporting software should resolve the issue. If it is
>> no
>> longer connected, then it may be a leftover support file loading and can
>> be
>> disabled on the startup tab of msconfig.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "Robert L" <RobertL@discussions.microsoft.com> wrote in message
>> news:C7ED6343-6409-43C4-9550-4EBBDAF89A9C@microsoft.com...
>> > I'm missing this file. What is it and how important might it be?
>> > I can't see anything wrong with operation of computer. Thanks RL
>>
>>
>>
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