Hs_err_pid 3484

[sherrybah]

I don't think I did this right the first time.

I have a Tobisha, llaptop with Vista operating system. These error messages keep popping up on my desktop. I get all the numbers (through 5XXX). I delete them easy enough but they continue to come. Sometimes 4 in a day.

If I'm playing a game or trying to do some other function my computer locks up and I can tell an error message will be on my desktop.

How do I get rid of them. I am 57 yo female with not much tech experience.

Thanks for your help.

 

[ksiemb]

I don't think I did this right the first time.

I have a Tobisha, llaptop with Vista operating system. These error messages keep popping up on my desktop. I get all the numbers (through 5XXX). I delete them easy enough but they continue to come. Sometimes 4 in a day.

If I'm playing a game or trying to do some other function my computer locks up and I can tell an error message will be on my desktop.

How do I get rid of them. I am 57 yo female with not much tech experience.

Thanks for your help.

Update JAVA and your problem should go away. Here is the Link:
http://www.java.com/en/download/index.jsp

 

[sherrybah]

Update JAVA and your problem should go away. Here is the Link:
http://www.java.com/en/download/index.jsp

Thanks for your reply. I'm running it now.

Sherry

 

[sherrybah]

Update JAVA and your problem should go away. Here is the Link:
http://www.java.com/en/download/index.jsp

This did not work. Still getting error messages.

Thanks anyway.

 

[ksiemb]

This did not work. Still getting error messages.

Thanks anyway.

Well, it is definitely a JAVA issue. Did you uninstall all other versions of JAVA before downloading the latest Version ? They recommend you do this.

Here is a link that may assist you with your problem. There is also a Help Center to contact.

http://www.java.com/en/download/faq/remove_olderversions.xml