Question HUE+ only detects 1 AER RGB fan

Eduard_17

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Apr 22, 2017
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Hi,
So today i've bought a twin set of AER rgb fans from nzxt including the HUE+ controller.
The wiring was all done correctly and during boot both fans lit up in white. Up until i installed Cam software, everything worked great. After the installation only one fan was detected (first fan). I can switch the fans, put them in different chanels and it's always only the first that is lit up and detected. I've been doing some reading around and found out that using Cam version 3.2.30 fixes it. It kinda does, i can select fixed colors and it will display on both of them. However only one fan is detected and when i try spectrum wave or any other animation it only applies on one fan while the other is turned off.
Is it a sign that the fans are broken or something? Should i go back to the guy who i bough it from?

Edit: just found out that the Candle effect works on both of them.

Thanks in advance!
 
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