Question Huge performance issues with AMD Radeon RX 6700 XT ?

[AlexanderAthanasios]

Hey guys (or Dear Reader),

Seriously, my back is against the wall.. I can't figure out what is wrong with this GPU. I've asked everyone I know that is a "tech guy" and they don't know either. Although, I've come to tomshardware every time I look for a recommendation or just to read up on things, so this is the first place I've come to outside my circle to ask for HELP!

I upgraded from a hand-me-down Radeon 390-something to a big and beautiful RX 6700 XT.
However this GPU CHOKES BAD on games.
My buddies reach 120 frames with a 6 year old GPU and 6 year old system specs, meanwhile I drop down to a big sad 40fps.

This card only reaches an average of 60 fps. JFC help.

Here's the guts to my PC:

Machine name: HelpMeBros
Machine Id: oisejgr0w9tjwnov
Operating System: Windows 10 Pro 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: 2607 (type: UEFI)
Processor: AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz
Memory: 32768MB RAM
Available OS Memory: 32680MB RAM
Page File: 7975MB used, 29568MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.0928 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon RX 6700 XT
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x73DF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_73DF&SUBSYS_05C91043&REV_C1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 28583 MB
Dedicated Memory: 12243 MB
Shared Memory: 16340 MB
Current Mode: 1920 x 1080 (32 bit) (72Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.645508,0.336914), Green(0.328125,0.615234), Blue(0.146484,0.055664), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: C27F591
Monitor Id: SAM0D37
Native Mode: 1920 x 1080(p) (71.910Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0374383.inf_amd64_12cfd68385ecddd5\B374323\amdxc64.dll
Driver File Version: 30.00.14011.3017 (English)
Driver Version: 30.0.14011.3017
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 11/30/2021 4:00:00 PM, 1819744 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-309F-11CF-3A78-72136EC2D335}
Vendor ID: 0x1002
Device ID: 0x73DF
SubSys ID: 0x05C91043
Revision ID: 0x00C1
Driver Strong Name: oem33.inf:cb0ae414f320268e:ati2mtag_Navi22:30.0.14011.3017😛CI\VEN_1002&DEV_73DF&SUBSYS_05C91043&REV_C1
Rank Of Driver: 00CF0000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD {86695F12-340E-4F04-9FD3-9253DD327460} DXVA2_ModeH264_VLD_NoFGT {4245F676-2BBC-4166-A0BB-54E7B849C380} {6719B6FB-5CAD-4ACB-B00A-F3BFDEC38727} {9901CCD3-CA12-4B7E-867A-E2223D9255C3} DXVA2_ModeHEVC_VLD_Main {EA72396A-67EC-4781-BEDE-56F498F04EF2} {C152CA8F-738C-461B-AD89-FC292CF8F162} {514A356C-7027-4AFF-8A60-AFD2C1F672F1} DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD {CA15D19A-2B48-43D6-979E-7A6E9C802FF8} {D1C20509-AE7B-4E72-AE3B-49F88D58992F} {84AD67F6-4C21-419A-9F0B-24F0578906C1} {725AD240-786C-471E-AD3C-38F739936517} {95664FF5-9E03-4C74-BB4F-9178D6035E58} {5EF7D40D-5B96-49E7-B419-23342094A4CF} DXVA2_ModeHEVC_VLD_Main10 {65D1FA41-58AF-453A-9CAB-5D981156DA9F} {2DB154B6-DBB2-4079-A3FF-60D7A898A6AB} {C74A3FD0-D713-4581-A02E-8EDFB112ACE3} DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2 {B8BE4CCB-CF53-46BA-8D59-D6B8A6DA5D2A} {603A4756-A864-4F91-BB62-2C935B7A1391} {C58B9A06-7E89-11E1-BB00-70B34824019B}
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 2
MPO Caps: ROTATION,VERTICAL_FLIP,HORIZONTAL_FLIP,YUV,BILINEAR,STRETCH_YUV,HDR (MPO3)
MPO Stretch: 16.000X - 0.250X
MPO Media Hints: rotation, resizing, colorspace Conversion
MPO Formats: NV12,420_OPAQUE,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
PanelFitter Caps: ROTATION,VERTICAL_FLIP,HORIZONTAL_FLIP,YUV,BILINEAR,STRETCH_YUV,HDR (MPO3)
PanelFitter Stretch: 16.000X - 0.250X

750w maximum power supply, with two 6/2pin connectors





I hope this gives anyone an idea of what I'm working with here.
Here's what I've tried:

I've downloaded and ran DDU to reset the drivers, but it didn't fix any issues.
Went into Windows "Power Management" settings and cranked it to the maximum.


I will read all posts here and double, then triple check any solutions granted to my problem.
Thank you very much for reading my post, help PLEASE.

 

[rgd1101]

brand and model of the psu?

cpu/gpu temp and usage during the game?

 

[AlexanderAthanasios]

The temps I know are just fine, because I used to run my hardware on the world's **** case that was also used as a heater for my office room. Those were some warm winters...
EDIT: I should note that my motherboard, gpu, fans, case and ram are all brand new. With additional fans, of course.
Before I forget to mention, if it is help at all to any readers: I don't have an SSD. Woe is me. Call me old fashioned, but could this impact the performance of my GPU?

Regarding the PSU, it is:
MODEL: HPG-700ST-F12S
AC INPUT: 115-230v
FREQUENCY: 50-60Hz
MAX LOAD: 700W

I did mention above that my PSU was 750, though looking now it's 700.. Should check out with the card though? I read the box, I swear.

Thanks for your help.

 

[alceryes]

Run Userbenchmark and give us a link to the results. Run once as is, then reboot, log in to desktop, WAIT 3-4 MINUTES DOING NOTHING, and run it again.
What game are you referring to with these 60fps and 120fps numbers? Unless ALL the specs are the same between your computer and your buddy's, including OS version, software, and monitor resolution (amoung other things), the fact that he gets 120 and you're getting 60 means nothing, however, we can definitely help.

 

[AlexanderAthanasios]

Thank you so much for your reply... I'm really looking forward to figuring this out with you guys, and just about willing to try anything.

The games I'm referring to are Halo: Infinite (extremely bad frames, huge drops) and Hunt: Showdown. Also FFXIV: Endwalkers, and Age of Empires IV get extremely bad frame rates and performance from this (supposedly) awesome graphics card.
As soon as I figure out where to find and how to use the Userbenchmark I will go ahead with posting the results, then follow as instructed.

Once again thank you so very much for your help.

 

[AlexanderAthanasios]

Userbenchmark.com results:

https://www.userbenchmark.com/UserRun/48670821
UserBenchmarks: Game 94%, Desk 79%, Work 96%
CPU: AMD Ryzen 7 2700X - 80.4%
GPU: AMD RX 6700-XT - 119.1%
HDD: WD Blue 1TB (2012) - 63.9%
RAM: Corsair Vengeance LPX DDR4 2666 C16 2x16GB - 74.8%
MBD: Asus TUF GAMING X570-PLUS (WI-FI)




Is this what you were looking for?


Edit:
This is what sadness looks like. I run this game on Medium graphics.

After restart and doing nothing for 5 minutes:
https://www.userbenchmark.com/UserRun/48671158
^lower performance?

 

[Kona45primo]

Might want to try DDU to uninstall any old drivers... Might help, pretty darn easy.

I noticed a decent bump in fps (I think) after I removed some old Nvidia drivers still hanging around after upgrading to AMD.

 

[AlexanderAthanasios]

I used DDU in safemode and uninstalled then reinstalled all my video drivers, but it didn't help one bit. Still same issues with major frame drops across all games that I run on my PC, similar to my old GPU: some Radeon 390-something.

 

[alceryes]

Your RAM is only running at 2133 which is choking your 2700X. You need to get AMP/XMP going to at least run your RAM at its rated 2666MHz.
Running everything from a HDD will cause smoothness issues too. Gone are the days where assets are only loaded during loading screens. Only way to fix that will be to get an SSD.

 

[AlexanderAthanasios]

I'll pick up an SSD from a local place and report back on this issue.
Whenever I tell someone online that I still use an HDD they laugh. Like, laugh a lot. So I suppose it's time I move on anyway..

Thank you friend

 

[alceryes]

I'll pick up an SSD from a local place and report back on this issue.
Whenever I tell someone online that I still use an HDD they laugh. Like, laugh a lot. So I suppose it's time I move on anyway..

Thank you friend

Large HDDs still have their place. I use a couple for secondary storage but don't run anything from them.
To avoid potential stuttering in games, they definitely shouldn't be used as a primary OS or game drive anymore.