Hyper 212 Evo won't intstall, X bracket doesn't snap into cooler

[IsaacLightning]

Basically the x bracket is supposed to snap into the little hole underneath the cooler, and then you can put the whole thing down onto the motherboard and screw it in. However, the 212 evo x bracket just won't snap in and it makes it impossible to screw in the cooler to the cpu. Please help!

 

[alexoiu]

What motherboard?

 

[IsaacLightning]

What motherboard?

Well it was a prebuilt pc by iBuyPower (https://www.bestbuy.com/site/ibuypower-desktop-intel-core-i7-7700k-16gb-memory-nvidia-geforce-gtx-1080-240gb-solid-state-drive-1tb-hard-drive-black-red/5727202.p?skuId=5727202) and all I could find on the mobo is some text that says ms-v336

 

[swintzten]

I don't know if you've seen this yet, but have seen some comments about it being a tad difficult to get in place:

https://m.youtube.com/watch?v=n47WBQI31eE

 

[IsaacLightning]

I don't know if you've seen this yet, but have seen some comments about it being a tad difficult to get in place:

https://m.youtube.com/watch?v=n47WBQI31eE

Yes I have seen that