Question HyperX Cloud 2 headset, USB extension 3.5mm jack problem

Ifkecsss

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Jun 20, 2016
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A few days ago this USB extension cord with the 3.5mm jack for my headphones (HyperX Cloud 2) started making problems. When i insert the 3.5mm jack in fully, the right headphone is not working (Picture 1), however, when i just pull it out a little (Picture 2), the sound is fine, but even the slightest movements of the jack cause inneruptions. When i try to connect the headphones to the PC directly or to a smartphone, they are working fine. What seems to be the problem there?

Picture 1 - 3.5mm jack inserted fully; right headphone not working


Picture 2 - 3.5mm jack pulled out a little; both headphones working fine


Picture 3 - back side of the USB extension cord
 

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