Question Hyperx cloud 2 mic not working but sound is coming through

K1LLSW1TCH1

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Mar 8, 2016
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So basically yesterday i bought Gears 5 to play with a friend so i plugged in my ps4 controller and for some reason since then my mic stopped working for my headset, ive tried updating the firmware, reinstalling the headset and mic, reinstalling my drivers as i also updated them around the time it happened. Nothing seems to work i didnt change any settings and like ive said ive had this headset for quite some time now and its always worked. Ive tried the mic on the PS4 and my phone and it works fine but for some reason on my pc its stopped working. I noticed around the time of it stopping working it changed the name of the mic now to the same as the headset its called Headset microphone (hyper x virtual surround sound). Anyway i will contact there support team but there not open just seeing if anyone can think of what the issue could be as i have no idea.
 

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