Question HyperX cloud alpha headphones microphone not working on a PC

lukutis222

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Jan 15, 2016
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Hey. I have recently purchased new headphones and I have noticed that the microphone is not working at all ( I have tried it on 2 different desktop PC's)

I have ensured that the front audio jacks are enabled throug audio settings though didint do anything. The microphone is not detected when I look in sound settings > recording devices.

I have tried plugging the headset to my smartphone and everything is working just fine!

What are my options? Should I return the headset and purchase the USB one?

Would using the 3.5mm audio to USB adapter work without affecting the quality?
 

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