HyperX Cloud Alpha headset problem

[IMichI]

I bought HyperX Cloud Alpha and I plugged them in and everything worked great, then I re-installed windows and then I downloaded realtek drivers from here: https://www.msi.com/Motherboard/support/B250-PC-MATE#down-driver&Win10%2064 (cause it's my mobo). And now headset is being recognised as speakers and mic doesn't work(Previously I don't know what drivers did I have but definetely not realtek). And sound works and all but mic doesn't. Mic and headphones do not show up in windows 'Sound' thingy. I tried re-installing the drivers but didin't help. Any help would be appreaciated

Also: when I downloaded the drivers I opened it as WinRAR and then there were many files but I just selected 'Setup.exe' and I ran it, so maybe I installed the drivers wrong?

 

[scout_03]

see the 2 bottom faq to solve it https://www.hyperxgaming.com/us/support/technical/products?model=hx-hsca

 

[IMichI]

see the 2 bottom faq to solve it https://www.hyperxgaming.com/us/support/technical/products?model=hx-hsca

didin't work 🙁

 

[IMichI]

wth? it seems like it works only with out drivers?

 

[IMichI]

oh ok so everything works good. i also plugged in speakers and like they play at the same time, so i just turn off speakers by a physical button and i can use headset at that moment