Question HyperX Cloud Stinger mic problems on laptop

Mar 18, 2020
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Hey, im here because im having a problem with with my HyperX Cloud Stinger.
I just recently got them and when i plug them into my laptop ( acer nitro 5 an515-54 ) , the microphone doesnt get recognized. ( im plugging the cable into my only 3.5mm combo jack )
Through some searching on the internet got to find that this was a realtek audio driver's problem.
So i tried everything, updating realtek's driver, disabling windows from updating hardware drivers and everything that is currently out there on the internet.

As i've tried literally everything and the problem is still not solved, i would like to know if someone in this forum has had the same problem before and has a solution or maybe something that can help me.
 

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