Get in contact with eva from the european custmer service department, this person is the head of hyundai euro.
I got in contact with this person who is from germany (i am from the uk)by email, I never had a drivers cd and user manual, i recieved a new one personnally burned by eva, with a hand written letter of apology.
It also helps if you mention ur a reporter for a newspaper or somthing, this helped with me as i recieved a personnal reply try it out see if it works.
Very sorry to hear the poor poor service the canadian brothers get.
<font color=purple> MY FINGER IS ON THE BUTTON! </font color=purple>