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Question I am trying to factory reset my PC but it just gets stuck at either 1% or 100%

ooft123

Prominent
Dec 28, 2017
8
0
510
0
So my PC has been having incredibly high cpu usage (sometimes up to 40% idling) so I decided I would factory reset it, but every time I try to it does not work. I have done a malwarebytes scan and nothing popped up, If anyone knows how to fix this that would be great and also feel free to ask any questions about my specs if you need them. Thanks.

Link to what I see: View: https://imgur.com/a/4rVtIgu
 

viveknayyar007

Distinguished
Moderator
Hello

The process takes a while. I would suggest you to wait for a couple of hours and get back to us if it remains stuck, and doesn't proceed.

This mostly happens when you choose to remove all your personal files while while factory reset.

Cheers!!
 

ooft123

Prominent
Dec 28, 2017
8
0
510
0
Hello

The process takes a while. I would suggest you to wait for a couple of hours and get back to us if it remains stuck, and doesn't proceed.

This mostly happens when you choose to remove all your personal files while while factory reset.

Cheers!!
I left it for almost 2 hours and it did nothing so im just gonna try and use windows media. Thanks.
 

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