Join the club - neither can I. 😀
Seriously, you will need to add a Unicode to give Word the ability to display your document. I still use 2003 so I'm not sure of the menu hits for this but try this Microsoft site https://support.office.com/en-us/article/Choose-text-encoding-when-you-open-and-save-files-60d59c21-88b5-4006-831c-d536d42fd861