[SOLVED] I can't change color-depth to 16 or 32-bit, nor can I change refresh-rate from 60 to 75hz ?

Paras.K

Prominent
Dec 5, 2020
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Specs:
Some weird motherboard
Xeon E3 1220
8gb ddr3 ram
iGPU - Matrox G200e (emulex)
2x 450 watt psu
Acer EV226HQL

Its a server PC with Windows 10 installed which I am now using as a normal computer, but the color-depth is automatically locked to 8-bits even if I set it in here ?
and it looks worse. Also I can't change refresh rate tried CRU , Qres doesn't work and I don't have any software to control graphics.
 
Try to identify the motherboard and post accordingly.

Verify that the motherboard does support all installed devices.

iGPU drivers:

https://www.matrox.com/en/video/apps/drivers/home

Manually download the drivers via Matrox's website. Install and configure as necessary.
if i manually download the drivers and install it, it doesnt allow me to go over 1600 x 1200 resolution
and the motherboard is D3239 A-1
 
Solution
May not be supported.

Motherboard specs:

https://www.pcbitz.com/products/160...-d3239-a11-gs2-socket-1150-motherboard-no-bp/

Noted: "Graphics (15-pin) 1 analog graphics interface derived from iRMC (up to 1600x1200 or 1920x1080 at 16bpp) "

CPU specs (version?):

https://www.cpu-world.com/CPUs/Xeon/Intel-Xeon E3-1220 v2.html

What video connections are you using between PC and the Acer monitor: ports, cable?
Monitor has VGA and HDMI
I am using VGA cable as pc doesnt have HDMI port
I checked this monitor on my other pc which has GTX 1650
and it ran on 1080p 75hz and 32-bit color depth with no issues (used HDMI to VGA converter to connect this monitor to that gpu)
but I connect any gpu to this motherboard as it doesnt have x16pci slot
also I dont have money to get riser or something
8bit looks soo bad
16bit will be a lot better
 
Last edited:
So the VGA cable and monitor are okay and support the required resolution. And the GTX 1650 GPU is known to work with no issues there.

Are you able to test the GTX 1650 in the server PC to determine if the required resolution can be achieved? Use the same VGA cable and monitor.

Objective is to narrow down to where/when/what, etc. occurs when resolution becomes limited/restricted on the server PC.
 
So the VGA cable and monitor are okay and support the required resolution. And the GTX 1650 GPU is known to work with no issues there.

Are you able to test the GTX 1650 in the server PC to determine if the required resolution can be achieved? Use the same VGA cable and monitor.

Objective is to narrow down to where/when/what, etc. occurs when resolution becomes limited/restricted on the server PC.
I said I cant do that as GTX 1650 requires PCI x16 slot and my motherboard has PCI x8 slot
and I cant purchase a converter/riser just to test
I am pretty sure its my Graphic card driver doing this
I got this working at 1080p using IObit Driver booster
Otherwise I cant even get it running more than 1600x1200
I just want to like force it to higher refresh rate and 16bit color by regedit or modifying drivers or anything that will force it to do
I am ready to go deep into this
there is no problem to mess with system files and all as I have created restore point
 
Key is to be certain that there is not some hardware limitation.

Use "WIN" + "I" > System > Display

What resolution are you using and what resolution is recommended?

Determine what, if anything, you can do with Advanced display settings.

Learn more about the graphic card:


Open Powershell as Admin and run the following cmdlet:

Get-WmiObject win32_VideoController

(You should be able to simply copy the cmdlet line above and paste it in at the Powershell > prompt.

= = = =

FYI:

https://www.alphr.com/set-custom-resolution-windows-10/

[Note: not familiar with nor recommending the Custom Resolution Utility. Read the text for the warnings.]

Very unlikely that you can modify the drivers. Registry editing is a last resort and not at all recommended.

Any registry changes should be preceded by backup of the registry and system itself.
 
Key is to be certain that there is not some hardware limitation.

Use "WIN" + "I" > System > Display

What resolution are you using and what resolution is recommended?

Determine what, if anything, you can do with Advanced display settings.

Learn more about the graphic card:

Open Powershell as Admin and run the following cmdlet:

Get-WmiObject win32_VideoController

(You should be able to simply copy the cmdlet line above and paste it in at the Powershell > prompt.

= = = =

FYI:

https://www.alphr.com/set-custom-resolution-windows-10/

[Note: not familiar with nor recommending the Custom Resolution Utility. Read the text for the warnings.]

Very unlikely that you can modify the drivers. Registry editing is a last resort and not at all recommended.

Any registry changes should be preceded by backup of the registry and system itself.
please tell me how to do that by registry method
the link you sent I have already seen and it didnt help me
can you please explain how can I edit registry manually?
 
Are you unable to change the resolution via Advanced display settings? Is that not working? Do you get an error of some sort or a pop-up window perhaps?

I cannot recommend registry editing. The end results may be quite unpredictable.

From the link:

The first way to gain access to more resolutions is through your display adapter. This is a simple process that doesn’t require anything except adjusting some settings. There’s no risk in using this method because the resolutions that it gives you access to are guaranteed to be supported by your graphics card, so you’re well-advised to use this procedure if it is suitable for your needs.

I have not made or otherwise forced resolution changes via the Registry and will defer to someone who has done so and can provide the necessary explanation or link in order to do so.

Again - be sure your system is fully backed up should something go astray during Registry edit.
 
Are you unable to change the resolution via Advanced display settings? Is that not working? Do you get an error of some sort or a pop-up window perhaps?

I cannot recommend registry editing. The end results may be quite unpredictable.

From the link:

The first way to gain access to more resolutions is through your display adapter. This is a simple process that doesn’t require anything except adjusting some settings. There’s no risk in using this method because the resolutions that it gives you access to are guaranteed to be supported by your graphics card, so you’re well-advised to use this procedure if it is suitable for your needs.

I have not made or otherwise forced resolution changes via the Registry and will defer to someone who has done so and can provide the necessary explanation or link in order to do so.

Again - be sure your system is fully backed up should something go astray during Registry edit.
Yes I tried that, it changes resolution, it even shows 32 bit color depth
even if I set it there it goes to 8bit color only
and I know that because can clearly see there is lack of color shades
and there are no files in this pc
it has just windows 10 installed. nothing else
even if system restore fails I have no problem fully format it
and powershell commands are welcome too to change refresh rate or color depth