I cant get my toshiba tv to connect to the internet

[sls1375]

Hello,
I have been able to set up the wireless connection. It says it's been set up okay. But I go to use the widgets and connect to the internet and it says I have network issues. I have checked to make sure everything is set up correctly and I am confident it's set up right. I have read the manual four times and it doesn't help me. Is the IP address supposed to be different than the PC IP and are the subnet mask on the PC and TV supposed to be the same? It worked fine before, but the Comcast guy and put in a land line and now it doesn't work. Thanks Comcast.

 

[RealBeast]

Are you letting the router assign a dynamic address in the DHCP server range to the TV, or are you setting a static address in the TV.

The TV should have a similar, but not the same IP as a computer on the network (the last octet should be unique but the first three the same), the same SN, likely 255.255.255.0, and you also probably either need to enter a gateway address or set the TV to automatically obtain an address from the gateway.

Just make sure that the TV can use the particular network range that your computers are on -- I've run across a few that needed specific ranges.

So how do you actually have it set up, dynamic address or not? And what Toshiba model?

 

[Sinistercr0c]

OK, there are three elements with IP addressing that you need to understand:

1. The TV MUST have a unique IP address.
2. The subnet mask MUST be the same as all other devices on your network.
3. The Default Gateway MUST be the same as all other devices on your network and is the IP address of the modem/router

To explain a little further:

Say you have standard type home network, your service provider has installed a modem/router on the end of the wire coming into your home.

The modem/router is 'usually' set up as a DHCP server, i.e it assigns unique IP address to each device it receives a DHCP request from. The IP address is in dotted decimal form x.x.x.y - example 192.168.1.2

Every PC / internet device in your home that is setup up to request its address via DHCP will have an address assigned by the modem/router. They will all have the same first three digits - 192.168.1 but their last digit will be unique, i.e or .2 or .3 or .4 etc......this is because of the subnet mask used

The subnet mask for a standard home network is 255.255.255.0 and this must be the same across every device (including the modem/router). The subnet mask tells a device which portion of the address is considered to be network and which is unique to the device:

an IP address 192.168.1.2 with a subnet mask of 255.255.255.0 means that 192.168.1 is the network and .2 is the device. This means you can have 254 devices (.1 to .254....255 cannot be used as a device ID) on any network that has 255.255.255.0 as a subnet mask.

The default gateway is the IP address of the modem/router. This is the way out of your home network.

So as long as you have the TV configured correctly (i.e it can see your wireless network and connect to it using your WEP or WPA password) then it 'should' pick up an IP address (i.e is set to DHCP) and it should also have its subnet mask automatically set and its default gateway.

You could assign what is called a static IP address (input by yourself) however you must also input the subnet mask and default gateway manually. Make sure you choose and IP address high up in the range (so as not to conflict with other devices in your home) say .222 for example and make sure the subnet mask is the same as your other devices, then input the IP address of your modem/router (your default gateway)

Hope this helps.