[SOLVED] i cant install a 64 bit windows on my pc

[Privatename]

my pc has an AMD phenom II x6 1035T (6cpu) 2.6 GHz
at the moment only 4 gb of ram and i cant installa 64 bit windows and i think its the processor but everywhere i look it says the processor is 64 bit compatible

 

[SkyNetRising]

Why can't you install?
Do you get any error message?

 

[Privatename]

Why can't you install?
Do you get any error message?

it says something about compatibility error, i used to have a snippet of the error window but i deleted it a while ago

 

[SkyNetRising]

Well ... "something about compatibility error" doesn't really tell us much.
Get precise error message.

Anyway - with 4GB of ram there's not much point in installing 64bit OS.
Try installing 32bit OS instead.

 

[Wolfshadw]

It's not your processor. What motherboard do you have?

In fact, it's always just a good idea to list your full system specs anyway.

-Wolf sends

 

[SkyNetRising]

It's not your processor.

It as well could be.

For example Athlon 64 3200 - although 64bit capable, you can not install windows 10 64bit on it.
Windows 7 64bit runs on it just fine.

 

[Privatename]

It's not your processor. What motherboard do you have?

In fact, it's always just a good idea to list your full system specs anyway.

-Wolf sends

https://imgur.com/a/5UZXJMy

View: https://imgur.com/a/5UZXJMy

 

[SkyNetRising]

What version of windows are you trying to install?

 

[Privatename]

What version of windows are you trying to install?

windows 7 64bit

 

[SkyNetRising]

Ok. Then get precise error message.
It most likely has something to do with MBR/GPT partition style of your HDD.

 

[Privatename]

Ok. Then get precise error message.
It most likely has something to do with MBR/GPT partition style of your HDD.

i'll look for a cd with windows or something, if i dont find anything i'll comeback tomorrow with the error message.

 

[Wolfshadw]

Another option might be that the system manufacturer (Packard Bell) may have locked the system down so that you cannot install a 64-bit OS, But definitely proceed with SkyNetRising's suggestions. There's no other reason why you shouldn't be able to install Windows 7 64-bit.

-Wolf sends

 

[SkyNetRising]

i'll look for a cd with windows or something, if i dont find anything i'll comeback tomorrow with the error message.

BTW - how did you try to install windows 7 64bit?
If you tried to run installation from within 32bit windows, then this would not work.

You have to boot from windows installation media and install windows this way.

 

[Privatename]

BTW - how did you try to install windows 7 64bit?
If you tried to run installation from within 32bit windows, then this would not work.

You have to boot from windows installation media and install windows this way.

yup, figured this is what this meant

 

[Privatename]

Another option might be that the system manufacturer (Packard Bell) may have locked the system down so that you cannot install a 64-bit OS, But definitely proceed with SkyNetRising's suggestions. There's no other reason why you shouldn't be able to install Windows 7 64-bit.

-Wolf sends

BTW - how did you try to install windows 7 64bit?
If you tried to run installation from within 32bit windows, then this would not work.

You have to boot from windows installation media and install windows this way.

this is the error message i'd get when i'd boot the usb

 

[SkyNetRising]

You get that error, when you try to run 64bit install from within 32bit windows.

You have to reboot your pc,
go into BIOS and
put USB flash drive first at boot priority list.
Then save and reboot again to start windows installation.

And yes - you have to remove windows 32bit version from your pc before you can install 64bit version. Or you can remove existing HDD install windows on a different HDD.

 

[Wolfshadw]

Just as an aside, you do realize that this is a complete reinstall of windows, yes? Any data/applications you have currently installed will need to be reinstalled.

-Wolf sends

 

[logainofhades]

Can you post a screenshot of your drive configuration, in disk management? In windows setup, you are going to have to delete certain partitions, or maybe all, on your hard drive, recreate them, then do a fresh install. Make sure you backup anything you are going to want to keep. I just had a similar issue, at work, where a machine had 32 bit, and needed it to be 64bit.

 

[dragaxx]

If you are running any version of 32Bit windows you cannot "Upgrade" to 64Bit. You have to run a new install. If you are running 64Bit windows you cannot upgrade to 32bit either.