Question I can't update GPU driver due to boot loop ?

[Spin2Timez]

I' getting strange color artifacts with an Asus GTX 560 Ti

Windows Device Manager says it’s Microsoft Basic Display and it’s stuck on low res and does a Windows boot loop when i try to install the manufacturer's driver.

I don’t know it's past history as I bought it used.
I don’t know how to send you a picture to show you.

 

[ReeDoK]

Hi! You say you bought this GPU in used condition? Did it work normally for the previous owner? At first glance, it looks like a faulty GPU to me, but without more research, we can't say for sure. You could upload a picture to Imgur website and post the link here.

 

[Spin2Timez]

No i didn’t talk to them i got it from https://discountelectronics.com
here are the pictures.

https://imgur.com/a/1qhYR1J

View: https://imgur.com/a/1qhYR1J

 

[Spin2Timez]

Hi! You say you bought this GPU in used condition? Did it work normally for the previous owner? At first glance, it looks like a faulty GPU to me, but without more research, we can't say for sure. You could upload a picture to Imgur website and post the link here.

Yes it’s used idk if u got the other comment i posted i’ll ask them for a background on it through i order it awhile ago

 

[ReeDoK]

Yes it’s used idk if u got the other comment i posted i’ll ask them for a background on it through i order it awhile ago

Yeah, I see the other comment with the picture. I suppose you downloaded the drivers from the official Nvidia website, right? The latest should be version 391.35 for Windows 10 64-bit.

 

[Spin2Timez]

Yeah, I see the other comment with the picture. I suppose you downloaded the drivers from the official Nvidia website, right? The latest should be version 391.35 for Windows 10 64-bit.

yep that is correct but then when i install drivers the computer restarts over and over again until i get the windows blue troubleshoot screen. they gave me a gpu as a replacement it’s a firepro v4900 i’m using that rn but i wnt to use the gtx 560ti since it’s obv better.

 

[ReeDoK]

yep that is correct but then when i install drivers the computer restarts over and over again until i get the windows blue troubleshoot screen. they gave me a gpu as a replacement it’s a firepro v4900 i’m using that rn but i wnt to use the gtx 560ti since it’s obv better.

When did the GTX 560 Ti start to cause these problems? Did you try to reinstall Windows?

 

[Spin2Timez]

When did the GTX 560 Ti start to cause these problems? Did you try to reinstall Windows?

yes i did and i think it started before i got it cause i plugged it in and it was like that i don’t know what to do i called somebody and they say they couldn’t help me cause the gtx 560ti is not supported something like that🤷‍♀️

 

[ReeDoK]

yes i did and i think it started before i got it cause i plugged it in and it was like that i don’t know what to do i called somebody and they say they couldn’t help me cause the gtx 560ti is not supported something like that🤷‍♀️

You could try to go in Device Manager, under the Display Adapters section. Right click on the GPU, in this case Microsoft Basic Display Adapter and go to properties. It should show a message that there is a problem with the GPU, if it's faulty. If not, maybe you could try installing older drivers? The GPU indeed is no longer supported by Nvidia, but compatible drivers should work perfectly.

 

[Spin2Timez]

You could try to go in Device Manager, under the Display Adapters section. Right click on the GPU, in this case Microsoft Basic Display Adapter and go to properties. It should show a message that there is a problem with the GPU, if it's faulty. If not, maybe you could try installing older drivers? The GPU indeed is no longer supported by Nvidia, but compatible drivers should work perfectly.

I tried installing older drivers but once I install drivers it just shows this screen

https://imgur.com/a/PWnQeqV

View: https://imgur.com/a/PWnQeqV
ima try to go under the display section to see if it shows the problem today ima keep you updated on it.

 

[ReeDoK]

I tried installing older drivers but once I install drivers it just shows this screen

https://imgur.com/a/PWnQeqV

View: https://imgur.com/a/PWnQeqV
ima try to go under the display section to see if it shows the problem today ima keep you updated on it.

Sure. Also, what version or build of Windows 10 are you using? Does it have the latest updates? Did you install chipset drivers for the motherboard? Maybe you could share your complete PC configuration. The GTX 560 Ti needs power from the PSU. I know it sounds stupid, but can you check if it the power connector is inserted properly into the GPU?

 

[Spin2Timez]

ok i have a i5 2320
8gb of ddr3
2 hdd
cd drive
MI-X81075CD 1075watt psu
mahyobay motherboard

 

[Spin2Timez]

Sure. Also, what version or build of Windows 10 are you using? Does it have the latest updates? Did you install chipset drivers for the motherboard? Maybe you could share your complete PC configuration. The GTX 560 Ti needs power from the PSU. I know it sounds stupid, but can you check if it the power connector is inserted properly into the GPU?

also i’m using a firepro v4900 rn

 

[ReeDoK]

ok i have a i5 2320
8gb of ddr3
2 hdd
cd drive
MI-X81075CD 1075watt psu
mahyobay motherboard

That Power Supply does not look too reliable. That 1075W is probably just a magic number, in reality it's less powerful. However, I think your problem has to do something with the motherboard. From what I could find, these motherboards come from Lenovo or HP systems, so they are probably very picky with the drivers. Maybe you need some OEM drivers. Download CPU-Z : https://www.cpuid.com/softwares/cpu-z.html and check your exact motherboard model.

 

[Spin2Timez]

https://imgur.com/a/68Oug1R

View: https://imgur.com/a/68Oug1R

That Power Supply does not look too reliable. That 1075W is probably just a magic number, in reality it's less powerful. However, I think your problem has to do something with the motherboard. From what I could find, these motherboards come from Lenovo or HP systems, so they are probably very picky with the drivers. Maybe you need some OEM drivers. Download CPU-Z : https://www.cpuid.com/softwares/cpu-z.html and check your exact motherboard model.

https://imgur.com/a/68Oug1R

View: https://imgur.com/a/68Oug1R

 

[BFG-9000]

That does not look right at all, 3.28.0.417 is the current Geforce Experience from June 2024, and the last compatible driver 391.35 for 560Ti was from six years ago in 2018.

If you download 64-bit 391.35 and it doesn't install correctly using the installer, manually install it from Device manager (right-click Microsoft Basic Display Adapter and choose Update Driver, then direct it to the unzipped 391.35 files)