Hi, lately i ran into an issue with my HDD it suddenly "disconnected" and was no longer visible, I gave it to my IT personnel and he tried several options hoping to get it on so that i can take out the data but the device could not be detected finally he replace the circuit board and the enclosure was able to detect the HDD, however, it is requesting a password to access. unfortunately i never encrypted my harddisk, as far as i remember.
if it helps, I had Kaspersky on my laptop however i don't remember having an encryption option , The HDD came with the laptop i haven't replaced it yet, it's an ASUS Strix GL502VS
if it helps, I had Kaspersky on my laptop however i don't remember having an encryption option , The HDD came with the laptop i haven't replaced it yet, it's an ASUS Strix GL502VS