I desperately need help guys with my rig

[Damianhype]

I just bought the red devil rx480 edition am coming from a 2gb ddr5 xfx, but anyways after installing the card the performance is really bad i mean low fps in the teens and i cant get higher than 30fps at max on all games. I reinstalled drivers, wiped my operating system clean multiple times am stressed out wondering wtf is happening. The card is huge and i need a new case but i made it fit. My setup is:
Msi 970 gaming board
Sentei 720watt psu
Kingston hyper fury x 8gb ddr3 x 2
WD westgate digital blue 500gb hardrive
Fx 8320 cpu.
I did a furmark test it ran good the numbers looked ok wattman numbers looked ok too but as soon as i ran the games alot of stutter and low fps.
Last night i barrrowed my friends rig he is running a old gigabyte board,(not sure of the version but its nothing new) fx6300 cpu, sentie psu 750watt, same ram as me i think, i put my card in to test it and walla!! It ran beautifully in his rig am talking over 60fps in games like witcher 3 and gta v. One thing though his rig is much more ventilated than mine slightly but even dou i need a new case i dont think the performance should be this horrible.i also took out his hard rive put it in my rig just for testing and the performance was the same so i am thinking it has to do with my setup? But i did alot of reseach and the setup i have should be ok. My older 2gb ddr5 ran great. Its bin days and its stressing me out i have all the new games and i cant enjoy them. Also forgot to mention that when i put my card in my friends rig i coud actually hear the card like its actually doing something meaning it was a bit loud. In my rig its like the card was asleep. I desperately need to fix this am wondering what to do.

 

[RobCrezz]

check your CPU isnt overheating causing throttling.

 

[timgyl]

Check for a bios update.

 

[Damianhype]

How do i check for over heating and bios update? And also i remember at one point i came home turned the pc on and it the gpu felt hot like too hot for such short instance.

 

[RobCrezz]

Why are you voting down?

Use something like CoreTemp to check the cpu temps.

 

[Damianhype]

Voting down?? Core temp is a program i can install?

 

[Aluwolf]

Other cause of stutter can be ram, but as said before heat problems are the biggest cause.

If your card sounds like its asleep then the fans arent going very well. In your graphic cards driver program you will be able to look at both temperature and fan settings with an option to force the fans to run at a higher rpm. If they look right then move on and use a program like Hwmonitor to check the temps of all of your computer. Anything over 60C is questionable.

 

[Damianhype]

should I open a game in windowed mode to see the temperatures then?

 

[Aluwolf]

should I open a game in windowed mode to see the temperatures then?

Yes.

Was a new processor put in recently?

 

[Damianhype]

the fx 8320 temperature is 28'c max with game running. whats a normal fan speed rpm cause mine seems very slow even looking at while gaming seems very slow and yeah last year I put this processor in

 

[Aluwolf]

the fx 8320 temperature is 28'c max with game running. whats a normal fan speed rpm cause mine seems very slow even looking at while gaming seems very slow and yeah last year I put this processor in

the rpm can be low and still be okay as long as the temperatures aren't very high. Percentage wise I'd say between 30 and 60% of fan speed is normal during your average game.

 

[Damianhype]

how can I post the hw monitor results I want you to see if they are ok. via pictures

 

[SgtScream]

You've tried reseating the graphics card and pci-e power cables right? Try a different pci-e cable if the psu has one. How old is that power supply? That brand seems questionable. Based on your description, it's almost like your buddy's power supply is properly delivering power the GPU needs.

 

[rcald2000]

+Damianhype On your motherboard, in addition to the 24-pin ATX main power connector, you must also connect the power supply to the 8-pin ATX 12V power connector as well. Without this, the graphic card's PCIe slot won't supply enough power to run this graphics card properly. This would explain why your GPU performance and CPU temps are so low.

! caution: The placement of the 8-pin power connector is poor on the MSI 970 Gaming motherboard, so be sure this cable is routed in your case precisely how you want it to be, because it's challenging to remove it once plugged in.

 

[Damianhype]

rcald2000 Are u saying the other 8pin pin connector that comes with the power supply is suppose to connect to the board as well? So its 3 connections? The24pin atx connector and one of the 8pins go to the board and the other goes to the power supply?

 

[rcald2000]

No, just two connections. One 24 pin and one 8 pin. If you already have the 8 pin PCIe cable connected to both power supply and the motherboard, then it's fine, and my hunch is wrong. If you're not sure, then simply take a photo of your motherboard, upload to imgur and share the link here.

 

[SgtScream]

rcald2000 Are u saying the other 8pin pin connector that comes with the power supply is suppose to connect to the board as well? So its 3 connections? The24pin atx connector and one of the 8pins go to the board and the other goes to the power supply?

There's an 8pin (4+4) cpu power cable that should be labeled as such. That needs to be plugged into the motherboard, and the cables labeled PCI-E have to be plugged into the GPU.

 

[Damianhype]

Ok when i get home i will see if i missed a connection guys will be bak in a few hours to keep u guys posted but if i can remember correctly i only have 2 connections from the power supply connected the atx 24pin and one 8pin that goes to the card. There is another 8pin pin hanging out am wondering if thats the one u guys are talking. I thought that one was for the crossfire support?

 

[Damianhype]

Ok guys am gonna do the checks later on to be sure as i am not. And also if all the connections are ok i plan to swap out my parts with my friends 1 by 1 and test it to see if i can find the problem dont know why i didn't do that last night in addition to just the video card swap.

 

[SgtScream]

Ok guys am gonna do the checks later on to be sure as i am not. And also if all the connections are ok i plan to swap out my parts with my friends 1 by 1 and test it to see if i can find the problem dont know why i didn't do that last night in addition to just the video card swap.

If you get to the point where you have to swap out parts, i'd suggest starting with the power supply.

 

[Damianhype]

Guys i finally figured it out its my motherboard its over heating i swapped out all my parts and put it on my friends gigabyte board and it worked like a charm. Thank u guys so much question dou cud the fact that my case needs replacing cud be the problem why its over heating?

 

[rcald2000]

+Damianhype

Motherboard overheating: I've honestly never heard of this before. I've heard of the motherboard VRM or Northbridge overheating and causing the system to reboot. But I've never heard of specific motherboard components preventing full GPU performance due to heat. Out of curiosity, did you try my suggestion of connecting the 8 pin connector on your motherboard to the power supply?

 

[Damianhype]

Rcald2000 yes everything was connected. The card got hot the minute i turn the pc on with the msi board there gotta be some compatibility issues cuz the board and my friends r9 280x works great am thinking its either compatability or my case is the problem my case is really bad bought it years ago when games only requires 512 ram to play them lol yeah its that old. Am gonna get the carbide spec 3 next month and do another swap out to see if it was my case that was causing the heat problems

 

[Mousemonkey]

MERGED QUESTION
Question from Damianhype : "Didn't get my answer pls help"

Guys i recently had an issue where my rx 480 red devil gpu was so hot it wasn't delivering proper performance after doing multiple swap outs with my friends rig i realised it was my mother board that was the problem. Board and card got so hot the gaming was horrible low fps in the teens.
I was running a msi 970 gaming board, sentie 750watt psu rx 480 red devil card, hyper furyx 8gb x 2. I swapped my friends gigabyte board with my msi and everything ran great with my card and all the other parts listed above, but i put the msi board in his rig with his R9 280x 3gb card and he had no heating problems it ran great, but with my rx480 red devil card and the msi board it was horrible the card got hot the moment i put it in and turned the system on. I was hoping someone could tell me why it worked with his card but not the red devil.

This more likely has to do with power supplies.

That sentie one you have a is a complete pile of crap that you should change out ASAP. That is the low level of PSU that fries parts and soem even cause house fires.
MSI does not really have a good 970 chipset board for AMD, but gigabyte does. So your GB board likely has better vrms and heat dissapation and thus the shortcommings of your sentie PSU is not as clearly evident with that board as it was with the MSI

Did you put your motherboard into your friends chassis that housed your friends power supply and case? If so and the issue didn't replicate, the issue is likely either case ventilation or the power supply.
If the issue did replicate, the issue is likely as you said the motherboard.
Can you clarify this for us please?

Yes guys my board is in his case now with his parts and his r9.280x card and he is having no issues. His case is way better than mine am using and old case that i bought years ago cud that have bin the problem? The heat? Cuz that board took up a whole lot of space in my case but his gigabyte board was like the perfect fit. And also his power supply is the same brand but his is modular with bronze rating though