I do not have access to Internet when wired connected. (attached concrete info)

Aug 28, 2018
1
0
10
My laptop is connected via wire but I do not have access to Internet. I basically checked the config but do not understand anything. I use Ubuntu and Windows 10, and both of them failed. Of course, I reboot my computer several times. I changed my cable wire but it didn't work. This happened later today. It worked well in the morning but failed when I was back from campus.

I can use WIFI normally.

Here are some information from Windows 10.

In the Ethernet Status,
IPv4 connectivity: No Internet Access
IPv6 connectivity: No Internet Access
Media State: Enabled
Speed: 100.0Mbps
Sent: 338193
Received: 1330723

Your device is connected and can access other devices on your local network, but may not be able to reach the Internet. If you have a limited data plan, you can make this network a metered connection or change other properties.


Since there is Sent&Received, I think it is well connected.

When typed ipconfig/all,
Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-I3QT639
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
Physical Address. . . . . . . . . : AC-E0-10-16-C6-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1E-E0-10-16-C6-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 2E-E0-10-16-C6-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 68-F7-28-BD-88-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c1d1:7d19:de7a:299e%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.169(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, August 29, 2018 1:10:54 AM
Lease Expires . . . . . . . . . . : Wednesday, August 29, 2018 3:10:54 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 258537256
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-22-CC-D4-A5-68-F7-28-BD-88-E4
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.

Pinging 192.168.0.169 with 32 bytes of data:
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping request could not find host google.com. Please check the name and try again.

Since I failed to ping gateway and outside, it seemed my hardware was broken?
Could anyone give me some hints that what is wrong with my laptop?
 
Solution
Your PC' hardware seems to work correct - you've received IP information from the DHCP server (presumably, your router), exchanged thousands of packets, but you can't ping it, which means there's something wrong with the router.

Do you have other devices connected wired/wireless to that router?
Your PC' hardware seems to work correct - you've received IP information from the DHCP server (presumably, your router), exchanged thousands of packets, but you can't ping it, which means there's something wrong with the router.

Do you have other devices connected wired/wireless to that router?
 
Solution