My laptop is connected via wire but I do not have access to Internet. I basically checked the config but do not understand anything. I use Ubuntu and Windows 10, and both of them failed. Of course, I reboot my computer several times. I changed my cable wire but it didn't work. This happened later today. It worked well in the morning but failed when I was back from campus.
I can use WIFI normally.
Here are some information from Windows 10.
In the Ethernet Status,
IPv4 connectivity: No Internet Access
IPv6 connectivity: No Internet Access
Media State: Enabled
Speed: 100.0Mbps
Sent: 338193
Received: 1330723
Your device is connected and can access other devices on your local network, but may not be able to reach the Internet. If you have a limited data plan, you can make this network a metered connection or change other properties.
Since there is Sent&Received, I think it is well connected.
When typed ipconfig/all,
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-I3QT639
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
Physical Address. . . . . . . . . : AC-E0-10-16-C6-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1E-E0-10-16-C6-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 2E-E0-10-16-C6-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 68-F7-28-BD-88-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c1d1:7d19:de7a:299e%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.169(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, August 29, 2018 1:10:54 AM
Lease Expires . . . . . . . . . . : Wednesday, August 29, 2018 3:10:54 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 258537256
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-22-CC-D4-A5-68-F7-28-BD-88-E4
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Pinging 192.168.0.169 with 32 bytes of data:
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping request could not find host google.com. Please check the name and try again.
Since I failed to ping gateway and outside, it seemed my hardware was broken?
Could anyone give me some hints that what is wrong with my laptop?
I can use WIFI normally.
Here are some information from Windows 10.
In the Ethernet Status,
IPv4 connectivity: No Internet Access
IPv6 connectivity: No Internet Access
Media State: Enabled
Speed: 100.0Mbps
Sent: 338193
Received: 1330723
Your device is connected and can access other devices on your local network, but may not be able to reach the Internet. If you have a limited data plan, you can make this network a metered connection or change other properties.
Since there is Sent&Received, I think it is well connected.
When typed ipconfig/all,
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-I3QT639
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
Physical Address. . . . . . . . . : AC-E0-10-16-C6-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 10:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1E-E0-10-16-C6-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : 2E-E0-10-16-C6-4D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 68-F7-28-BD-88-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c1d1:7d19:de7a:299e%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.169(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, August 29, 2018 1:10:54 AM
Lease Expires . . . . . . . . . . : Wednesday, August 29, 2018 3:10:54 AM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 258537256
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-22-CC-D4-A5-68-F7-28-BD-88-E4
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Pinging 192.168.0.1 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Pinging 192.168.0.169 with 32 bytes of data:
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Reply from 192.168.0.169: bytes=32 time<1ms TTL=128
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Ping request could not find host google.com. Please check the name and try again.
Since I failed to ping gateway and outside, it seemed my hardware was broken?
Could anyone give me some hints that what is wrong with my laptop?