I don't know what to do my computer will connect to the internet and then other times it won't it's like a dice roll wether it's going to connect or not help please
Your built in internet thingy might be damaged have you droped it several times if so thats mayby why.
Also if not check your router also try to plug your internet cord into your xbox it may work.
Not alll of theese may be correct im not as smart as I seem.