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Question I don't see a switch user option on my Windows 10 account and can't login. How do I get back access?

Jun 22, 2020
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I had given my laptop for repair in February before the COVID pandemic caused a global shutdown and recently got it back. My laptop apparently has an existing user account (probably someone from the shop).
I cannot try this:
https://www.howtogeek.com/222262/how-to-reset-your-forgotten-password-in-windows-10/
because I don't have a usb drive to create an installation media (can't buy it either because everything is still closed) and I am unable to locate the person whose account currently exists on my laptop.

Is there any other way that I can gain access again?
 
How about your own user you had on that laptop?

You're at the mercy of the repair shop. If your laptop has DVD drive, ask a friend to burn Windows DVD for you.

As a last resort: If you can easily remove the drive from your laptop, bring it to a friend with a desktop (so that you can connect it internally), and perform above procedure.
 

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