I factory reset my laptop and its an Asus but it keeps saying "The computer restarted unexpectedly or encountered an unexpecte

[RblxChar]

Factory reset wont install windows

 

[Colif]

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

if your factory reset won't work, try a fresh install.
change boot order in bios so USB first, hdd second
follow http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html