[SOLVED] I get to step 2 above (Macbook Pro Factory reset) i have repeated this a good number of times with the same result. My Macbook

[johnonthe4thbend]

I have just moved over from Microsoft to Apple products and I purchased a second user MacBook Pro 15" 2006. It works but I have found remnants of the previous owners details and I need to Factory Reset the mac. I have followed the instructions provided in Toms Guide for doing this several times but each time the mac boots to the existing front page. I never see the Mac OS X Utilities page. Any ideas please.

 

[kenrivers]

Have you tried any these?
https://support.apple.com/en-us/HT204904
https://www.wikihow.com/Reset-a-MacBook-Pro - Skip down to method 3.

 

[johnonthe4thbend]

Have you tried any these?
https://support.apple.com/en-us/HT204904
https://www.wikihow.com/Reset-a-MacBook-Pro - Skip down to method 3.

 

[johnonthe4thbend]

Thanks for these solutions but I cannot get to the Utilities page. Both of the suggestions require this key combination. My question is, is there a workaround?

 

[kenrivers]

Wish I could help but other than searching the Apple support site I can only think of taking it to an Apple store.

 

[JustSomeJoe]

Without seeing the screen the only thing I can suggest is taking it to an Apple Store or Apple Dealer for advice.
Could be you've bought ex-educational or ex-corporate system that's been locked-down.

 

[spinningstill]

If you are an Admin on the computer, go into accounts and can delete other accounts (all of them). When it asks you what to do with home folder, choose delete. I believe 2006 is before they had internet recovery. I recently did this for a client.