Question i got 2 x 1gb ram and a new 2 x 2gb ram, i tried to put it but does not work. any help?

[kingdawg088]

System Information
------------------
Time of this report: 5/19/2020, 14:34:51
Machine name: DESKTOP-DISU290
Machine Id: {967235CB-D6D2-4493-B435-9AA7F8EC27D9}
Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: LG Electronics
System Model: *MF
BIOS: Default System BIOS (type: BIOS)
Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz (2 CPUs), ~2.9GHz
Memory: 2048MB RAM
Available OS Memory: 1918MB RAM
Page File: 1819MB used, 1761MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode

 

[rgd1101]

what the motherboard?
did you try to use both kit or just the 2x2gb kit?